Alex K.
Prescription Frustration
It is really frustrating that it takes up to three business days to see if the prescription you have will even work with the sunglasses you select. I'm not sure why there isn't an option to put in your prescription numbers then show a customized view to see what sunglasses are actually available. The alternative is hoping and choosing the frames will work.
Response from Oakley Standard IssueMar 10, 2026
Thank you for your review! We’re sorry to hear of your recent experience and we’d be happy to look into it for you. For website orders, please send your order information to [email protected]. For in-store experiences, please send us your information by clicking this link: https://luxotticacustomercare.com/oakley/careform




