Oakley Standard IssueReviews of oakleysi.com

Horrible - on my 6th order (5 cancelled so far), they cannot say what is blocking the orders, what the issue is, how to get a pair, anything. Just cancel the order "as a courtesy" to me, and I place another order and go through the process again. To talk to customer service it is 1 - 1 - 3. I should not have that memorized. Wish I could give (-) stars.

Excellent prices and discounts

If you plan on working outside and sweating DO NOT get the prizm lens... 1 day of work in the sun and sweating ruined the lenses. The normal ones are better for actual work conditions.

Great customer service when I had a question , excellent product

This backpack looks amazing. It feels extremely well built. I am Reserving the right to edit this review and do a more complete review after I receive the correct item. A little disappointed that I was sent the wrong color that I ordered. I now have to return and wait several weeks on a replacement because the color matters for my job. It’s an annoyance but not a deal breaker.

ordered boot on 27 July and estimated delivery date was 14 Aug. customer service created replacement order but not willing to provide expedited service, asking me another 10-12 business days to receive tha shipment. Not satisfied with delayed/lost shipment issues and resolved for another 10 + days waiting.

I would rate this website zero if I could. This is the second year in row that I have tried to order glasses and their processes, customer service, and execution were horrible. On this recent order, I've spent over an hour on hold, spoke to three supposed supervisors only to learn that the lenses for the sunglasses are not available and they have no idea when they will be. When I ordered the glasses, I specifically looked to see that they were available. Most terrible customer service you can expect. The term these days is called "sludge". They keep passing you incorrect information, push the delivery to the right and never give you the truth. Oakley SI is definitely not worth the aggravation!

Ordered prescription sunglasses at a lower cost than Oakley's retail site. Process was very simple, although I couldn't locate a way to add my vision insurance, so I assume that isn't available. I did receive an additional 10% code, which probably offset some of that. Thank you OakleySI.