Oak Bay Online Store is listed under Clothing & Underwear in Flushing, New York.
Oak Bay Online Store (oakbayonline.com) has 48 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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48 approved reviews, newest moderated first
Maggie W.
Honestly, one star is too generous. This company has been the biggest disappointment. I first placed an order on April 27, I received the order over one month later INCORRECT. This has happened a grand total of THREE times now. They will not refund me, and are requesting that I pay the shipping myself. Ridiculous. Do not use this company!
Jordan A.
Bought a key ring for mother day. Received it 4 months after mother day! Material terrible key ring broke first day !
Maxim T.
Just wanted to say oak bay gift delivered what was promised. Yes it took 2 months to receive desired items but finally received it and product was pretty nice. Thank you guys for pulling through and also answering my million emails
A H.
I wish I could give them negative stars! It has been 2 1/2 months since I placed my order, and it still hasn't arrived. They keep telling me to wait another 3-5 days every time I inquire about tracking. I am disputing charges with my bank today. Do not order from this company!
Lisa W.
Ordered what I would expect to be my baby girl's come home outfit on 10.31.2020. I have been corresponding with company since November and have yet to receive tracking number and today is 1.2.2021. Last correspondence said order would take 20-25 days due to covid and holiday season. I ordered before holiday season and website provides timeframe. Even with covid, this is unsatisfied. It has been 2 months. My daughter is due 1.18.2021. And they will not rush, provide tracking, or refund my item. Etsy sells the same item, if I knew I would have gotten it from there. Sometimes it's better to go with the known than the unknown. Don't waste time with company. Damn near bought 2 outfits from them, Thank goodness I tried them out before wasting my money. Go with another company.
DONNA P.
I ordered a personalize blanket on 11/1/20. The website said 1-3 days production prior to shipping. So I communicated when a couple weeks had passed and I received nothing. Finally after 34 days I received it. It was the wrong product and it was not personalize. And they would not refund my money. I will never EVER use their services again. This was a Christmas gift for a new baby so I had to order from a different reputable vendor. It cost more but arrived within 7 days of order. I should have known you get what you pay for.
Sophia C.
Offers a 3 dollar refund for a 34.00 purchase. Make sure you read reviews before any purchase, anyone who buys from here is being scammed. Wish I could receive that money back. The most you can do is file a dispute with your bank.
Christine
If I could give this company a -10 I would I have been fighting with them for over a month now trying to get my money back the shoes boots that I bought are not worth the money I paid for them their return policy clearly says that I will only pay shipping once and that includes returns and now they’re trying to charge me to have them shipped back I had to get the baby be involved and I’m still not satisfied with the company the boots are crap they wouldn’t last one wearing in whether