Oak Bay Online StoreReviews of oakbayonline.com

I ordered a dream catcher lamp and never received it. In 2021 I ordered it months later hadn't received it. When I contacted oakbay I was told they were behind due to covid. They would send product in time. I then waited a few more weeks and then reconnected with oakbay. They then gave me a delivery contact that had delivered the product and told me a neighbor or someone must have taken my lamp. This company is not legit they are making thousands of dollar from their scam.

I would not buy other thin from this company again. Purchase two towels not worth the money cost my $170.00 quality cheap and nasty. Don’t buy from them. Caterine

Product looks much bigger in the photos, product is shi*t! Don’t bother with this company as you’ll be very disappointed.

Ordered dinosaur night nights for delivery to UK in december 2021. Never received. Contacted OAk Bay and they showed "tracking an delivery complete" by some bogus company. They said maybe a neighbor or friend accepted the delivery. Bunch of BS. Took a chance and now out over 56.00USD. As you can see by the reviews, either substandard or inferior product sent, or none at all. They are making a lot of money with their scam while it lasts!

Horrible customer service. I ordered four pieces from them. One made it, but the three shipped together never did. I contacted them and the only response I got was to check with the US PS. I did and they never received the package. I have contacted Oakbay multiple times since then and have never heard back again. Do not order from this place!

Do Not buy anything from this company! I Purchased a American Oak Ageing Port Barrel. The item arrived and is not made of Oak and has a Aluminium Foil Bladder, therefore is just a storage vessel for alcohol. You cannot age the port as described. I asked for a return address and they supplied a fake / invalid address in China. Australia were not able to accept it. I requested a valid return address from OakBayOnline, they sent another and the item was returned with Tracking. Australia Post confirmed that OakBayOnline refused to accept the parcel and it was returned to me. I paid in US$ and believed I was purchasing from a company in America. Just another scam company in China.

Ordered around 2 months ago. Checked shipping this morning to find it was meant to have been delivered 9 days ago. Contacted post office and it isn't even on their system. Contacted Oakbay and they're only wanting me to place a complaint through the delivery company. I purchased a customised night light for my child, so I'm VERY disappointed it never arrived. $45 wasted!

I ordered in November and received our vacation towels after our vacation in January. I ordered 3 instead of 4 so placed another order. The three cane in and we're barely visible, like they ran out if ink! I filed a complaint and they said to ship the towels back even after I sent a picture! I'm going to file a complaint with the bank card! Terrible business!!! Late delivery and poor quality.