o-p-e-n.comReviews of o-p-e-n.com

I feel completely misled by Open. I signed up thinking I was just trying out a one time offer, but they hid the fact that it was a recurring subscription. My initial payment was around $25, and then without clear notice they charged me $150 for an annual renewal. I never even used their services, yet I lost a dispute with my credit card company and was forced to keep a subscription I did not want. The way their sign up page is presented makes it seem like you are doing a trial or short term plan, but in reality you are locked into an auto renewing membership that is difficult to cancel. I went into my account and saw my credit card information stored even after cancellation, which makes me even more uncomfortable. I have no trust in this company and I do not recommend anyone sign up. The pricing structure and lack of transparency are deceptive. This feels like a trap for customers rather than an honest service.

No notice of the trial ending. I didn’t even open the app until a charge of $150 was put through. They charged for the entire year when it said only a mothly fee when I signed up. No help and no refund for an app I’ll never use even though I called the number that appears on the transaction (they have a google voice #) as well as emailed support while the transaction was still in process. Definitely a class action law suit should take place. I would think better of a meditation app.

SCAM !!! Charged my card $150 for year subscription, never signed up for anything, never even used my email or phone number for an account. Emailed support and they are emailing me back & forth at 1am like they’re my ex . Really sad, my bank is not cooperating either . Any one interested in a class action suit??

THEY CHARGED MY CREDIT CARD $150 just like the other reviewer said. My subscription was supposed to be $10/month. SCAM / STAY AWAY!!!!!

I never signed up for a subscription. they got one of my cards I rarely use and wont delete it from their system. Despite disputing the charge and cancelling in February I have been billed 4 more months. I reached out to customer service and they gave no support, tough luck no refund and pls check your bank statement. I guess when you raise a 14.5M Series A for a wellness studio you have to make some compromises to pay the piper. I see many reviews with people signing up and not being able to remove the card or reverse billing. Stay away. unethical practices

I signed up for the free one week trial. I cancelled it with 2 days left. They still charged my credit card $150. I emailed them to dispute it and they refused to give my money back. This company is fraudulent do not trust them with your information. In response to their comment: we talked on the phone, we talked through email. You refused to refund me so no you were not "happy to help" you are scammers and people should be aware.