Sarah D.
Canceled my free trial and was charged…
Canceled my free trial and was charged $150 anyway. There is no phone number to contact anyone here, only an email address. Feeling scammed by this business.
Response from o-p-e-n.comFeb 9, 2026
I'm sorry to hear about this experience—that's definitely not what we want for our users. If you canceled your free trial and were still charged, that's something we need to look into right away. Please email us at [email protected] with your account details. Our email support team typically responds within a few hours, which allows us to be prompt and thorough in reviewing your account and resolving the issue. It's not our practice to misrepresent our billing, and if there was an error on our end, we're happy to process a refund. We appreciate your patience as we work to make this right.

