NYXIReviews of nyxigaming.com

Where to start. I payed for the Nyxi Wizard on March 9th it is now March 25th. Still no package. What makes it worse is that I paid 15 bucks for 1st class shipping! On THEIR website it states that Expedited Shipping means my package WILL come within 5-12 days. Its been 15 days. To add onto that, I emailed them 3 days ago with NO REPLY! On the Chinapost the last thing to update was on the 14th and it says my package is at the airlines! 11 days after that and my package is "still in the airlines". If I known Nyxi was so s#%@ I would have bought the controller from EBay! Where it would have came WITHIN 7 days!

Recently purchased the NYXI Hyperion joy cons. The purchase was smooth, the delivery didn't take to long, the product is awesome and my communications with the company have been replied to in a timely manner. My only issue is waiting for stock to be available as I'd really like to buy another Hyperion as a gift for someone. *edit* literally moments after posting my review more stock became available haha talk about great timing!

Ordered a wizard joycon in pre order and it happily arrived before the estimated time. However upon arrival the left joycon is damaged and won't work unless it plugged in. The phone number on the site doesn't work. I sent them multiple emails and nobody answered. Eventually I posted all over social media, they sent me a private mesaage on Facebook asking for my order number aaaannnnddd nobody replied to that. It's been a week of not contact, I really want a replacement but I think it's just a scam

I made purchase of a control 50 € and did not send me received the money and no one responds to e-mail nor msg on the site and whatsapp does not work! So far I have not received more information after several messages and emails I feel that I have been stolen!

Worst communication ever. Bought a GameCube joy con and never received a confirmation. Never got registered to my account either and the company does not answer message though email and you can’t speak with someone. Actually happy to have gone through PayPal to help me with a refund since Nyxi doesn’t care about their customers.

Customer service through email was very helpful and courteous! Though it is a small business with what seems like only a couple people handling emails, I would usually get prompt replies within a day or two. Customer service handled a full replacement on a Hyperion controller very smoothly and was very pleased with it especially of a business of this size. Other similar businesses of this size wouldn’t have had close to resolution I have gotten here. Very happy to support this business.

I send three e-mails at this Time, one every two days. No answers for the moment. I order a controller and nerver had any confirmation mail. My bank account shows the débit cart... Is it possible to have at least some news ?

Bestellung problemlos aufgegeben ohne Komplikationen oder Abbrüche. Mir war von Vornherein klar das die Zusendung einige Zeit in Anspruch nehmen kann (2-3 Wochen). Nach dem Versand wurde mir die Sendungsnummer mitgeteilt sodass ich jederzeit den aktuellen Status der Sendungen verfolgen konnte. Nach der Zustellung - super verpackt (inkl. X-Mas Edition) - super Zustand und Qualität - Passgenauigkeit der Controller! Sehr zufrieden, problemlos und unkompliziert.