NYX CosmeticsReviews of nyxcosmetics.com

A fuir premiere et dernière fois que je commande chez eux plus de 45e de commandes arrivé endommagé, et d après le service clients aucune solution trouvée pour le dédommager, je reçois des fard a paupières de 5 couleurs sur 10 car le reste a étais endommagé, et avec un produit manquant, j' ai donc demande qu'il m envoient le produit donc j ai commandé mais pour cause de logistique, impossible juste un code promo proposer , non mais mdr, plus jamais.meme wish sont plus compétant , et en plus de sa produits très mal emballer

J'ai commandé un calendrier de l'avent NYX sur leur site internet qui a eu un bug ! Donc j'ai recu deux fois la commande, et j'ai été débitée deux fois !!!! J'ai contacté le service client qui me dit que les frais de retour sont à mes frais ! On marche sur la tête ! Mais le comble : je dois remplir un bon de retour qui n'existe pas !!!! Bref ! Experience déplorable jusqu'au bout !

My daughter wanted to purchase a new foundation from Nyx (needed a different shade) so went to Boots at the Trafford Centre rather than buying online. The young lady that served us was so knowledgeable about the Nyx products and advised my daughter accordingly. With all the Covid guidelines being strictly followed, my daughter was given a small sample of her chose foundation in a paper pot, along with cotton buds for each shade at the counter where she could try the colour on herself. The young lady, sadly I don't have her name but she had lovely pink and blue (akin to Harley Quinn) streaks in her hair was so patient and showed total understanding when my daughter explained she had suffered severe acne in the past so was very careful what she used on her skin. It was an absolute pleasure visiting to the Nyx counter in Boots, one of our last for a while due to impending lockdown again.

J'ai commendé un calendrier de l'avant que je devais offrir aujourd'hui . Je les reçu dans un état catastrophique écrasé de partout serrer avec des colliers de serrage sans carton de protection . J'ai essayé d'appeler le sav et il ne veulent pas nous aider il nous redirige directement sur le mail ou j'ai déjà envoyé 3 mail pour un retour. sav affreux livraison horrible marque à fuir .

Ordered 3 things in May it’s now almost October and I NEVER got anything. I emailed them to cancel my order a few months ago and to just give me a refund and I never got an email or refund back. DONT ORDER ONLINE FROM NYX EVER. They just took my money and never sent my products out. Judging from the other reviews the same thing happened to a bunch of other customers.

Contacted them over 10 times. They saying to contact them through different means and I’ve tried them all. Bought makeup which was terrible quality and no doubt a bad batch. It’s been 5 months I’ve been contacting them. They’ve only replied to me in the last week for the first time. Not resolved by any means.

Thank god I read reviews first. The reviews for this company is awful. Will not be ordering.

Sarà che fino ad ora ho scelto come metodo di pagamento il contrassegno (quindi pagando solo una volta avuto il pacco tra le mani), personalmente non ho avuto alcun particolare problema. Per questo non capisco tutte le numerose recensioni negative. Oppure sono stata più fortunata solo perché, appunto, ho scelto il contrassegno. Quindi per certi versi non hanno potuto "sbagliare", perché avrebbero avuto i miei soldi solo una volta che io ricevevo il pacco. Al massimo come unica pecca, ho dovuto aspettare almeno 9-10gg per ogni ordine. Per il resto, imballo, eccetera, tutto nella norma!