P J.
Avoice NYC limo service
Hello to all This is a terrible company who left us high and dry, and here goes the story Not impressed with you guys, you left me waiting at the airport for 45 minutes after a 10 hr flight I arrived and called once we got our bags lady on phone said you are late! No we are on time. She stated go to area 1 and driver will be 15 minutes I now find out that area one is not even at same terminal five at nyc and I have to get a bus to this area! This was not made clear on our booking Lady in the phone was rude, terrible and made me feel really uncomfortable Driver found us eventually after two further calls and here’s where it gets worse The driver was less than professional and I felt his demona was very rude saying comments like take your rubbish back to the uk? New York is a terrible place to visit! Why are u coming here? Watch out in ny as you might get shot the city has gone down hill, some very upsetting comments The whole experience from end to end was far from perfect and I felt unwanted as a customer I was looking for a return of my monies due the severe lack of service but this did not happen or any e mail correspondence please avoid these guys as totally not what you want after a flight