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NY City LimoReviews of nycitylimo.com

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NY City Limo

About NY City Limo

NY City Limo, located at 174 5th Ave, New York, NY 10010, was established in 2001 and has grown from a small company into a full service leader in luxury ground transportation. Over the past many years we have consistently improved upon our service and we believe our service and fleet to be unmatched by our competitors. The superb fleets of vehicles are all new and updated regularly. Our chauffeurs are expertly trained professionals that will handle every aspect of your special event with the professionalism that you have come to expect from NY City Limo. For reservations, call (212) 444-8708 or visit http://www.nycitylimo.com. Our services are available in New York City, Long Island, Staten Island, Bronx, New Jersey, Connecticut, Westchester, up state New York as well as many cities throughout the United States through our affiliates. Our goal is to deliver the highest quality services in the New York luxury transportation industry. It is our honor and pleasure to provide the highest standards of service to our customers every day and we look forward to providing you the same level of attentive service.

NY City Limo (nycitylimo.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: nycitylimo.com
Website: nycitylimo.com
Category: Auto Parts & Wheels
Location: New York, New York
Listed on Five Star Index: 2026

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Replies: The company has not replied to any reviews yet.
Latest: Most recent review: October 2026.
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NY City Limo reviews

45 approved reviews, newest moderated first

Cynthia
Jan 20, 2015
Great
Experience was wonderful!
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Daniel M.
Jan 20, 2015
The incompetence of a driver caused a 45 minute delay of my daughter's wedding and the ability to take photos.
I had booked a number of vehicles for a wedding on October 12. All the vehicles arrived on time to pick up guests at the hotel and transport them to the wedding venue. One driver of the vehicle transporting the bride's grandmother got lost. (There were major traffic issues that involved the closing of the Brooklyn Bridge that day but every other vehicle arrived on time).He refused to respond to passenger attempts to offer guidance using personal GPS and arrived 45 minutes late at the wedding venue in New York City. Since it was a late afternoon wedding in October, we lost the outdoor light for the photography. It is important to note that the venue was specifically booked because of its outdoor grounds, The cocktail hour at the reception was cut short by the same amount of time. In essence we lost about 20% of our booked time at the venue -roughly $4,000 dollars. Passengers indicated that when the driver of the vehicle got out, an beer bottle fell to the ground. When I called NY City Limo on Monday they indicated that they would explore what happened and advise me. They never responded.
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Katerina
Jan 20, 2015
Good service, bad experience
The limo was on time, no complaints there, but they sent the wrong car. I requested a black Mercedes and got a white stretch limo. While we were in church taking pictures, my sister went to tell the driver we are running 15 min late. The driver asked her for a credit card because the one on file declined..!! I'm sorry but you do not ask for a credit card the day of the wedding in the middle of our photo session. These things should be taken care of prior to the event. Very unprofessional. Yes, our ceremony ran late, but they should not have charged us one hour extra saying that the driver was late to his next engagement. Why would you book events back to back.. It's a wedding, things happen, we were at most 30 min late. Anyways, after my husband got on the phone with the company, we were given back most of the additional charge they took. It was just aggravating. Limo companies need to learn to make the experience better.
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Michael L.
Jan 20, 2015
CAUTION: do not use these guys for a special occasion
These guys were late on my wedding day. Extremely rude when I called, said the driver was close. Eventually we took a taxi. Despite being forced to take a taxi on My wedding day MY CREDIT CARD HAD BEEN CHARGED BEFORE WE EVEN ARRIVED AT THE SERVICE. I have the records....
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John
Jan 20, 2015
misleading website
I will never use this service again. Website made the transportation to and from the airport look like one price. I was charged for both trips, so I had to pay twice the price and it was impossible to reach a person to argue this charge. The transportation was clean and drivers nice. But price was the issue.
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