Zelma
Great product
Great product. The company makes it easy to change delivery dates on my scheduled deliveries.
For 25+ years, NuVet Labs has manufactured pet supplements for Dogs and Cats! Our formula has helped over 400,000 pets stay healthy worldwide. The product speaks for itself!
Nuvet Labs (nuvet.com) has 3,318 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Personal Care · Costa Mesa, California
Excellent

Personal Care · Fountain Valley, California
Excellent

Personal Care · Los Angeles, California
Excellent

Personal Care · COSTA MESA, California
Excellent
3,318 approved reviews, newest moderated first
Zelma
Great product. The company makes it easy to change delivery dates on my scheduled deliveries.
Michele
Been with Nuvet for 3 years. My dog loves them and begs for them every morning. I’ve looked at others and have not found a better replacement for the cost or quality.
chuck G.
I started Nuvet after one of my dogs stayed with a friend for 2 weeks. There she was getting Nuvet and her coat came back softer, more shiny, and thicker after just 2 weeks, that I started all my dogs on it and have never regretted it!
Ryan S.
The company representatives are very polite, cordial, and knowledgeable about their products. The products are great. Turned my 11 year old GSD into a puppy again!!
Lisa K.
The supplements are great. What we don’t like is that you do not remind the customer that their next autoship is coming up. Other companies do that and it is greatly appreciated to have aheads up that your autoship is coming up and to be able to have a choice to skip next shipment or change the date. 9/14/23 responding to your email regarding something about canceling?? I never said that we wanted to cancel so not sure what you are speaking about. Thanks
Response from Nuvet LabsSep 14, 2023
Lisa, thank you for being a valued autoship customer for the past 2 years. If you would prefer to cancel your autoship and order as you desire, please reach out to customer service and we can accommodate that. Many of our customer prefer the flexibility and discount offered by our autoship option, but it is not for everyone and it is never mandatory.
Liz T.
Notified an autoship was processed and on the way. I immediately responded I do not opt for autoship and requested the order be canceled. Was told "too late it has shipped". I asked how to return the shipment and was told I would need to pay for shipping (OK) AND pay a 20% fee (not ok). Or they would refund half of the order. So bad for business. I don't plan another order with NuVet because of this. How to Fix? How about sending an email PRIOR to shipping. I really can't afford being charged half. Really bad business practice I won't get caught up in again.
Response from Nuvet LabsSep 14, 2023
Liz, thank you for your feedback. I reviewed your account and you placed yourself on autoship via an online order you placed in June. During that check out process you had to take 3 affirmative steps to complete autoship sign up, had at least 2 opportunities to decline the autoship, and were presented with clear and conspicuous terms and conditions about the autoship and our return and refund policies. Thank you for being a customer for the past 3 years and we wish you the best in the future.
Babe B.
I’m on auto ship and have been for going on 2 years. No problems, no hassle and I’m pleased.
Michelle Y.
Really great customer service. Have used these vitamins for years.