Katherine R.
Disappointed
I purchased this product this summer as a gift to myself, excited to try it in August after delivering my baby. I have only been using it for four weeks and was shocked to see a charge to my credit card for another $256CD. I did not sign up for a subscription. I was angry to see them charging me again for another three months worth of products with out even getting to fully try it out. Despite receiving emails from Nuvane, when I went online to cancel this apparent recurring charge, their website said that my email does not exist, so there is no way I can access an account to cancel it. I have disputed this charge with my credit card company, and if necessary, will cancel this card. VERY disappointed with this company. And no results to report after four weeks of use.
Response from NuvaneSep 29, 2026
We’re very sorry to hear how disappointing your experience has been, Katherine. An unexpected charge is understandably concerning, and we regret that you also encountered difficulty accessing your account to address the recurring order. Please reach out to us at [email protected] so we can review your account and assist you directly.




