Kate L.
Great Platform!
Nutshell CRM has been a great fit for our small company. It’s easy to use, well organized, and helps us keep track of leads and customer relationships without feeling overwhelming

Founded in 2009, Nutshell is a comprehensive all-in-one platform for sales, marketing, and customer engagement. It combines simplicity and power, making it accessible for any user while meeting the demands of businesses of all sizes. Nutshell is ideal for teams seeking to consolidate their tools without the need for a dedicated admin to manage the software.Whether your goal is to increase revenue, optimize your sales process, or create impactful marketing campaigns, Nutshell provides the perfect solution. Each Nutshell subscription includes unlimited CRM contacts and data storage, fully customizable reporting tools, free data migration assistance, and world-class live support, all at an extremely affordable price.In 2024, Nutshell expanded its offerings with the launch of Nutshell Marketing and Nutshell Engagement. Nutshell Marketing enables businesses to design engaging email campaigns and landing pages to boost audience interaction, while Nutshell Engagement facilitates seamless communication with leads and customers through web chat and text messaging.Additionally, Nutshell integrates seamlessly with popular tools like Google Workspace/Gmail, Microsoft Office/Outlook, QuickBooks Online, Intercom, and Slack. A mobile version is also available, empowering sales reps to manage, search, and update contact information on the go.
Nutshell CRM (nutshell.com) has 65 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Sales & Marketing · FRASER, Michigan
Excellent

Sales & Marketing · Mattawan, Michigan
Excellent

Sales & Marketing · Birmingham, Michigan
Excellent

Sales & Marketing · Southfield, Michigan
Excellent
65 approved reviews, newest moderated first
Kate L.
Nutshell CRM has been a great fit for our small company. It’s easy to use, well organized, and helps us keep track of leads and customer relationships without feeling overwhelming
Devangi D.
The software is user-friendly and allows for seamless sales processes. It is great for a growing business.
Andrew A.
I’ve been using Nutshell for a couple years now, first as a general user and now an admin too. It gets daily use from me and not having it would make my life so much more needlessly difficult. It truly solves a lot of minor problems and makes managing the larger issues much simpler. Having it interface with our existing system is amazing and saves a ton of time and expense for not having to migrate things from a legacy system.
Jeff B.
My overall experience with Nutshell CRM has been excellent. It’s genuinely easy to use, which means I spend less time clicking around and more time selling. The interface is clean, modern, and intuitive, and I can see exactly where deals sit in the pipeline at a glance. Forecasting feels straightforward, not like a separate project, and the visibility it gives my team into next steps and momentum is a big win. It doesn’t feel bloated or overly complex, yet it covers what most teams actually need day to day. Honestly, it’s a hidden gem.
Yimeng X.
I like Nutshell for its intuitive interface and how easy it is to track leads and manage contacts in one place. The automation and reporting features help streamline marketing efforts without adding complexity. It’s a practical, efficient tool that keeps our sales and marketing aligned. The function of absorbing all contact info from emails the org has is really powerful and applicable.
Mátyás K.
I am satisified with the tools that Nutshell provides. Had little to no problems with it so far
Maggie
I love the organization and filter features, as well as sequence email options and customer communication tracking. I wish it would load faster and have ways to lable contact information (in the case of multiple emails - the * feature doesn't do enough sometimes)
Miguel S.
Effective quick way to view all potential partners throughout the entire sales process, easy to prioritize partnerships by value and key objectives within each partnership. The ability to sync communications with emails is valuable to reduce double documentation. There are opportunities to better support partnerships post-sale in CRM-based functionalities and reporting.