Nutshell CRMReviews of nutshell.com

Nutshell has been a very user-friendly and efficient CRM to work with. The platform makes it easy to manage leads, track conversations, and stay on top of follow-ups, which is critical in a fast-paced admissions and sales environment. I particularly appreciated how intuitive the interface is — it doesn’t require extensive training to get started, and most features are easy to navigate. The pipeline view is clear and helps with visualising where prospects are in the sales journey, and the activity tracking makes it easier to stay accountable with calls, emails, and tasks. Overall, Nutshell supports productivity and keeps teams organised. There is still room for improvement, especially around deeper reporting and more advanced automation options, but as a CRM for day-to-day sales and admissions work, it performs well and delivers real value

Lack of support, it is "built for retail, not a service company" and we are constantly having to do workarounds to perform the tasks we need to finish. The reporting has also been inaccurate without manual manipulation from an exported csv file

Came from Salesforce, and I'm never going back! This CRM is a fantastic value at its price. We were able to accomplish anything we have wanted without a single hiccup. The support staff is always coming from a solutions first upsell never mentality that is rare and greatly appreciated.

A solid, reliable CRM that excels at organizing client communication and adapting to relationship-driven workflows.

We’ve been using Nutshell CRM on and off for nearly a decade, and it continues to be a strong choice for marketing agencies. It’s easy to use, far more affordable than platforms like HubSpot or Salesforce, and doesn’t overwhelm users with features they’ll never touch. The mobile app is especially impressive — logging notes and updating deals immediately after meetings is fast and intuitive. Nutshell also does a great job with email and calendar integrations, which helps keep client communication organized without extra tools. For agencies working with small to mid-market clients, it’s a very solid CRM option.

Put simply, Nutshell is the most robust CRM. It works flawlessly. We tried other CRMs before and none of them have what Nutshell has. The cherry on top is Nutshell's great technical team, which is also not found in other CRMs.

Nutshell is very user friendly and easy to learn. This CRM is one of the most user friendly I have used

The customer support is wonderful. The Nutshell platform has flexibility and integrations into other platforms.