JM
Awful product, awful service
First, the product is horrible. Second, their customer service is even more horrible. When attempting to cancel the subscription before the next shipment, their inbox was "too busy" to process, their "return" process has an automatic exchange for the same product being returned in order to prevent providing a refund. The company engages in poor business practices and offers a bad product.
Response from NutropsOct 10, 2025
Hi JM 💚 We’re sorry to hear about your experience. It looks like our team has already been in touch and addressed this concern. We appreciate your feedback and will continue working to improve both our products and service.



