NutropsReviews of nutrops.co

UN-AUTHROIZED PURCHASE put on my account. And they refuse to refund me. They are a deceptive and dishonest company.

I saw Nütdrops on Instagram. And decided to try them. They were offering a 1st time reduced price option for 1 bag. However, not even 2 weeks after my 1st order arrived I got an email stating that my second order was on the way and I have 60 minutes to go in and adjust my shipment date or order. I was not aware I had signed up for a subscription for gummies to be delivered monthly to me for twice the amount I paid for them. I tried to cancel my subscription and shipment. They said it was too late and I couldn't return the product also. So with email communication I was under the understanding that they had canceled my subscription that I didn't realize I had signed up for and I would no longer be getting the gummies. Then... literally 2 weeks later I wake up to an email stating my bag of gummies has been nearly shipped. Well you can imagine my suprise and frustration when I reach out to them and they say the same things to me all over again. In my opinion... this is theft. I am not a fan of their business model with auto subscriptions and giving people 60 minutes notice to change, cancel or adjustment the order that is coming their way. I am aware of auto subscriptions and also am quite savy going into websites and maneuvering my way around them. Their website it very minimal. I tried both times to go in and cancel my subscription when I found out I had one and when I found out that they hadn't canceled it when they said they had. And the cancel tab kept giving me the message try again. Whether I like the gummies or not. Doesn't matter. I will find a product that works better with the client and the business not forcing subscriptions and sells on clients and withdrawing money out of their account without adequate notice and without really putting clients 1st. Beverly Shook

Terrible company. Very difficult to cancel a subscription and no way to get your money back. They give no advanced notice to the shipment, making it even more frustrating.

I actually liked these gummy's and started with a two bag order (subscription) to see if my boyfriend would like them. He did not. First I tried to adjust my subscription to one bag a month, I could not. Meantime, I see that you can get them cheaper on Amazon, and as a prime member there is no shipping. I have tried to quit this subscription MANY times, MANY ways over the past 4 months. Sent emails to them from their website portal, sent emails to them directly from my email, sent emails to them through the info on my apple/pay bill ... but they keep coming. I tried to log into their system as it instructs but when I sign in with my email (suspiciously) they say I have no account, and no subscription, even though they send a code to my cell phone so that I could log into my account (I didn't provide a cell phone number to log into my account). Its too bad, now I just feel like the whole thing is a scam. The next email is to the Attorney General's office.

This is a scam DO NOT I REPEAT DO NOT ORDER THEY WILL STEAL UR MONEY U ABSOLUTELY CANT CANCEL FOR 2 MONTHS QND THEY CHARGE U WHATEVER THEY WANT

Not sure if the product works or not. It does not for me. I was set up for a auto replenishment which I did not want. Now I see a full price order in transit and it is virtually impossible to reach this company. The return system will not recognize my order # and there are absolutely no phone numbers anywhere nor can I find the so-called "chat" option. I would avoid this company like the plague.

I ordered these gummy’s 8/15 and it took a longer than usual time for them to arrive at my house. I am 77 and I never should have ordered these. On top of that I ordered some for my husband. Twice the money now. What was I thinking??? Expensive!!! Immediately reached out to Nutrops in an email saying I wanted to return the product. I received an email in return. It informed me to keep the product and they would take the bill off my card. I kept them and because I was thinking that I had them for free, I went ahead and took my gummy’s and my husband’s. I might as well eat candy. They have not done me one bit of good and I am out about$80. I sure do wish I had not lost the copy of where this company responded:JUST KEEP THE PRODUCT AND WE WILL REFUND THE MONEY TO YOUR PAYMENT METHOD. I am old on a fixed budget and I sure do not need this company keeping my money when I would have been more than glad to return their candy gummy’s!

This company is impossible to contact. I have an issue with the email address associated with my account. I have no way to contact them to address the issue.