NurulumrahReviews of nurulumrah.com

Was the worse experience ever please keep your money away they got my money then after two weeks they said we have to charge you $1400extra I asked them to refund my money they refuse so I had to report them and also I got my money back throw my credit card company plus I will complain to alah from them and in Sha Allah they will go to hill

Extremely Poor Experience with Nurul Umrah Travels / Al Raheem Travels LLC I had one of the worst Umrah experiences in my life due to the mismanagement and dishonesty of Nurul Umrah Travels and Al Raheem Travels LLC. Here is a breakdown of the issues I faced: Hotel Scam in Madinah: They promised a specific hotel in Madinah during booking, but upon arrival, they switched to a completely different, lower-quality accommodation without prior notice or consent. Fraudulent Vaccination Certificate: They tried to scam us by offering a fake Yellow Fever vaccination certificate for $150 each, without any actual vaccination. This is highly unethical and Extra Hotel Charges: They charged an additional $170 for an "extra night" because our flight arrived at 4 AM and we checked into the hotel at 7 AM—something that should have been pre-planned by a professional agent. Cancelled Hotel Booking in Madinah: They canceled the Madinah hotel booking and claimed they arranged a replacement at an extra cost—again, without informing or consulting us beforehand. Train Ticket Cancelled & Transport Lies: Our high-speed train tickets were canceled, and instead of providing two cars as promised for two families, they sent one overcrowded coaster van. This caused extreme inconvenience and discomfort. Final Thoughts: Everything they promised, they failed to deliver. This agency is completely unprofessional, dishonest, and unethical. I strongly advise others to avoid Nurul Umrah Travels and Al Raheem Travels LLC to prevent your sacred journey from turning into a nightmare.

My name is Abdul Quddus, and I strongly advise others to exercise caution when dealing with Noor ul Umrah Travel. Based on my experience, they present themselves as a U.S.-based company, but in reality, they appear to operate from outside the United States. The address listed on their website seems to be a virtual mailing address, which is misleading. They also claim to be registered with the Saudi Ministry of Hajj and Umrah; however, I was unable to verify this, which raises serious concerns about their legitimacy. Our group of 17 people booked a luxury Umrah package with them, but the experience was far from what was promised. We were charged an additional $4,500 on top of the original package under the name of “penalties,” without proper justification. They initially promised first-row hotels near Masjid an-Nabawi, but just one day before arrival, the hotel was changed to a location much farther away. Additionally, our stay duration in Madinah was altered without our consent. Several promised services were not provided, including: No tour guide for Madinah and Makkah Ziyarah No male or female Umrah guide, despite being promised No Jeddah tour, which was part of the package On top of that, tickets for three members of our group from Jeddah to Islamabad were never issued. Despite repeated calls and messages, the company did not respond or resolve the issue. Communication and professionalism were extremely poor throughout. In particular, Mr. Qasim, who appears to be a key contact, was unprofessional, unresponsive, and difficult to deal with. Overall, this was a very disappointing and stressful experience, especially considering the amount paid. I strongly recommend that others verify all claims, documentation, and services in writing before making any payments. If anyone needs more information about my experience, please feel free to reach out to me at 5714068930 — Abdul Quddus

Very Bad Experience – Not Trustworthy Booked Umrah for my family group of 20 people through Nurul Umrah. They charged us full package price, including flight tickets, but failed to provide proper arrangements. At the last moment, I had to buy my tickets again out of my own pocket despite already paying them. There was no clear communication, no accountability, and no support—only excuses. This caused unnecessary stress during a spiritual journey. Very unprofessional service. Be careful before trusting this company.

Terrible experience. They did not deliver the promised services and seem to be scamming people using religious events for money.

Worst service I did not receive what I was promised They are scammer who scam innocent people for some money using umrah and religious events

The are scammers do not trust them the lied saying we would get a good hotel but our hotel was bad . They don’t not provide good costumer services do not trust them and their promises.

حسبي الله ونعم الوكيل بهم😭😭 This company took my 70-year-old mother's money, deceived her about going on Umrah (minor pilgrimage), and then canceled the trip. They still haven't returned the money they took. May God hold them accountable.