nuphy.comReviews of nuphy.com

Firmware doesn't work properly. I have a NuPhy air 96 V2 and the build quality is top notch, I really enjoy the ergonomics. But bad firmware makes it unusable (until now I didn't even know that it's possible for a keyboard to have bad firmware). It constantly either skips or duplicates key presses. I've tried to update firmware to different versions available on their website, but nothing worked. Unfortunately the issue only started happening after some time, so I could not return it anymore. For a $200 keyboard, this is in my opinion completely unacceptable.

I bought an expensive keyboard, and it's almost unusable. I get double spaces, connectivity issues, and so on. Searching online, I see that's a pretty common issue with this product. It looks like customers are paying to be beta testers of the company. I'm still waiting for a response from their CS team.

Software experience is terrible, you need to go through github pages, long documents with documentation. Community builds that are supposed to be better, and in my case it did not even work. The keyboard itself has 1 key which that does not work, and the right alt triggers control and alt at the same time. The shipping time is really long, and basically no support or usable refund policy. But if you ignore all that, the keyboard do look pretty.