Andrea
Super helpful support team
Super helpful support team that responded immediately after I sent my request across
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nuphy.com (nuphy.com) has 92 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Andrea
Super helpful support team that responded immediately after I sent my request across
Varun M.
Got the Air 65 V3 with Blush Nano switches and the Carmine Cloud keycaps a few months ago. This is my first every mechanical keyboard, I've only tried a few keyboards belonging to friends. I usually type on a Macbook Air M2 or the Apple magic keyboard. This is absolutely the best typing experience I have ever had. I have stopped listening to music while working because it's just so calming to listen to the sound of the switches. I highly recommend this keyboard. A low profile keyboard was a requirement for me and this is sleek and easy to type on. I also have the folio in blue which is extremely high quality with a strong magnet. It also folds to become a tablet or phone stand. The wrist rests work great too.
Hua C.
Chất lượng rất tốt phục vụ khách hàng rất tốt
Prashil
I’ve been using NuPhy products for a while now, and they have genuinely transformed my desk setup. I currently own the Air75 v2 (which my wife now uses), the Air75 v3, and the Halo75 v2. The Highlights: • The Keyboards & Switches: The build quality across the board is incredible. I’ve tested a bunch of their switches, and the Panda switches are my absolute favorite for both the Air and Halo lines. • My Daily Driver: The Air75 v3 is my absolute favorite keyboard. When I need to get into a flow state for work, it’s my go-to. I paired it with the Berry profile switches, and they feel amazing—I make far fewer typing mistakes compared to the default NSA keycaps. • Accessories: I also picked up the Monte Bianco keyboard and mouse mat, along with their wrist rests. They are fantastic additions that massively improve typing comfort. Customer Service: I know there are mixed reviews out there, but my personal experience with their customer service has been excellent. I had some keycaps on my Halo board arrive with deep scratches. I reported it to NuPhy, and they sent out replacements ASAP without any hassle. I have also experienced a couple of other minor issues and they have been quick to respond, given the time difference usually takes 24 hours. The Only Downside: As a buyer based in the UK, the delivery costs are really expensive. If you are ordering multiple products at separate times or the more you add to the basket in that one purchase too, the shipping costs quickly mount up and increase. I highly recommend trying to bundle your purchases together if you can as I guess it works out slightly cheaper. Verdict: Overall, NuPhy has been a great purchase and experience for me. Highly recommended!
Nikola K.
I have been using NuPhy keyboards for a while now and what keeps me coming back is how much they genuinely care about their customers. Whenever I had questions or needed support, the team was always responsive, attentive, and willing to go the extra mile to find a solution. It is clear that they listen to feedback and continuously work to improve the experience. Great products, and even better customer service.
Patrick R.
Nuphy makes an awesome product with awesome service! The build quality of their products are second to none that I've ever seen! Good people, good product, and good performance! I can't say enough - I'm a happy customer!
christopher O.
Bought the keyboard with the free folio, but in my order summery It didnt mention the summary, I emailed the team and the issue was solved quickly and efficiently
Myke
I had never tried a Nuphy keyboard. The model I wanted was not available on Amazon, so I had to order directly from the Nuphy website. This meant, buying directly from the manufacture and having it ship from China to the U.S. - I was skeptical and purchased with a good credit card in case I needed to do a charge back. However, it all worked out. It arrived 10 days later. Overall I'm really happy with the quality of the keyboard. I did have a keymapping issue with 1 button due to the Nuphy IO software. I emailed them and Nuphy support got back to me within 24 hours stating they would fix that issue and add it to the next update. Honestly, I'm pretty impressed with this company so far. It seems like peoples experiences are a mixed bag, but mine has been good.