NumeralpaintReviews of numeralpaint.com

Painting looked nothing like the image and they refused to refund.

Total scam site. Goods never received and no way to contact

Scammers! Ordered a paint by numbers back on 17th Jan. Still not arrived, emailed company and no reply, UK phone will not connected. No option but to chargeback from our bank. Awful scamming company.

canvas was folded around the frame instead of rolled. Lots of nasty creases and wrinkles. Also "frame" is garbage, low quality junk. Very disappointed in this firm, who has always been great up until now.

Ordered 2 kits. Two kits arrived but one was not what I ordered. Have emailed 3 times with no response and have called customer service with no response. TERRIBLE EXPERIENCE. Will not order again!!!

I have always ordered in countries like France, England and mainly in the USA. The issue is that in Spain they cope with URVAAM a delivery company whoever deletes home adresses and claims that they have tried or attempted to deliver thé product When is not true. So basically their delivery company in Spain is a scam there is no way of contacting them as the phone they have can only be contacted by whatsapp and they dont have it. I demand the money back or a solution as the situation is totally unacceptable. I always had Chinese a really hard working and professional people as many of my closest friends are Chinese. But this is the first time that occurs to me so I really hope they provide a solution

Don't waste your money here! Ordered, took weeks to come as the need "extra time to create the image perfectly' however this was expected and not an issue. I received the wrong custom painting, it was of another family. As I needed it for a specific date as a gift I requested a refund as they sent the wrong product. They asked for my permission to reprint and resend and I denied this and asked for a refund. They refused and said they would only refund if I returned the item, but they cannot reuse to send to the right customer as was custom painting so what is the point I sent a photo of the wrong item which proves I did not receive the correct item I paid for. Then they wanted item returned to China from UK and I was to pay for the postage. For their mistake. And I'm assuming it does not take so long to be perfectly made as they claimed but just rushed out of production as the delivery takes weeks as is coming from China! So I have paid £26.00 and the original postage payment and then they said if gets lost in transit I will not be refunded. Can only assume the painting will never find it's way back as they will claim they never received it unless I pay extra for recorded delivery. Ridiculous, they have just taken my money without the product. Edit: after over a month of waiting and after being told I would receive a full refund I was offered a refund of £10 instead of the full £26. Absolute joke tbh, not even half even though I didn't even get the product they promised and after being promised a full refund via email. Don't buy from here, if they mess up your order you will have to wait months for them to get it right or just give up getting your money back - after lying saying they would full refund it.

*BUYER BEWARE* Terrible company. They sent me 2 paint pictures and both paint sets had paints that were hard and dried out so I requested new paints. Customer service said I was ignoring there emails and wanted me to pay for the paint. I even have proof and detailed pictures showing there poor paint quality. WILL NEVER BUY OR RECOMMEND THIS COMPANY TO ANYONE.