NumeralpaintReviews of numeralpaint.com

Order was never delivered. I tried to work with them for resolution but they only provided a tracking number that did not exist with the USPS. After that they refused to help. I hope anyone reading this does not order from them. I think they are a scam.

Horrendous company. They send things from China. Start praying that you get the items once you place your order . Things get lost, and nobody gives answers to the questions you have. DO NOT WASTE YOUR MONEY

First the good points: helpful customer support, good canvas quality, paints with good viscosity. Now the list of the cons: 1. Original order was wrong and took a month to receive correct order. 2. Differently numbers of the paint colors for project were exactly the same so end result of design is terrible. 3. Many parts of the design were not numbered. 4. A reference drawing of the project was not included so identifying what color to apply was nearly impossible. I took pictures to help me out, but still overall the project did not provide the result anticipated. The picture of the finished project does not match the design provided. This is not my first paint-by-number work and already completed three pictures from a different company so the issue was with this particular design and paint kit. This design was a walrus.

Shame on me for believing that the product I would receive would be the product that was advertised, at such a great price. I ordered a total of three kits and all of them are horrible. I wish we could leave images with our reviews here so I could show prospective customers how awful the product is and how vastly different it is than what is advertised on their website. The images advertised on their website are high quality, high detail/resolution and gorgeous. The pictures that I got to paint look like a watered down photocopy of this picture with no intricate detail whatsoever, like all the illustration is almost deconstructed, looks incredibly blurry. It's ridiculous. In some cases it's hard to even make out what the shapes in the image are supposed to be. It's an absolute disgrace. It's false advertising and it's bait and switch. They of course don't allow customers to leave reviews for their products, more than likely because they know their products are garbage. I do intend on leaving this review on every other site I can find to review numeralpaint.com. Do NOT make the same mistake that I did. Find a higher quality paint by number retailer! And to numeralpaint.com: either make the product you sell match the listing or make the listing match the product that you sell. It's called truth in advertising, take a lesson in it.

If I could I would rate this website a zero. The only reason I ordered from them is because they have one of the biggest custom canvas available. God, big mistake! I ordered it almost 3 moths ago. It took about 2 months to arrive and that is most likely because I asked them via email what on earth is taking so long. Regardless of the delay I could not wait to get it and start working on it, however when it arrived I was even more disappointed: 1. The canvas quality was lower than the other websites I previously ordered from 2. The paints numbers were 70% unreadable because of poor printing, they send stickers to number them however they do not send multiple copies of the same number meaning some of the paint will not have a number and you would keep having to double check which is which. 3. I choose the biggest canvas and the amount of paint they sent is most likely suitable for one of their much smaller canvas I reached out to them about a month ago when I received the product and asked either for correct paint or a refund and they said they will send the correct paint. The paint never came and I emailed them yet again asking either for the paint or a refund. I can’t believe I wasted money and so much energy on something that is supposed to be relaxing. My advice try another company, the product and the service is not worth it.

No product, no refund. Ordered on 6/5/23. Nothing. No answers.

I ordered 10 days ago and received an email that said it had been shipped 7 days ago. Yet the track and trace still says that my package is at the company

This company uses images of artists' paintings illegaly, without a license and without even asking for one. Please do not purchase from them. They stole two of my father's images.