#1 Garage DoorReviews of number1garage.com

All I needed was to replace my Spring on my garage door however, the repairman try to rip me off overcharging me for stuff that don’t need to be done. The repairman state that the #1 Garage requires him place all new parts before installing new springs. However it was nothing wrong with parts he wanted to replace. The garage door is only three years old. My home is only 3 years old. It would cost me out-of-pocket $1339.00 that with me using my Home Shield insurance. Integrity my 🤬. Smh

my sister had garage door fix with them, said they are fine

Tyler arrived timely. He was very respectful and professional. Tyler did a great job with explaining the issues that were going on with my garage door. I highly recommend this company.

Donovan did an excellent job. Very friendly and knowledgeable. Highly recommend!

for Charlotte business: #1 Garage Door LLC was dispatched through my home warranty service to replace a worn garage door opener belt. From the start, their behavior was unprofessional and seemed more focused on upselling unnecessary repairs than addressing the actual issue. They refused to replace the opener belt unless I first agreed to replace my rollers — an unrelated and unnecessary step. When I declined their overpriced recommendations (which were nearly three times what others quoted), they falsely reported to my home warranty company that I refused service, and my claim was abruptly cancelled. The technician was rude, dismissive, and clearly uninterested in helping once I declined the upsell. It felt like a setup to either overcharge or cancel the job altogether. This company is not trustworthy. If you're looking for honest and professional service, stay far away from #1 Garage Door LLC. They are not there to help — they are there to take advantage.

Austin did an Amazing job!! He was courteous, professional, knowledgeable, and efficient. I’m so glad he fixed the garage door.

Collin was excellent! He was extremely knowledgeable, friendly, and professional. He also completely the repairs very quickly. He is a great technician and a highly recommend!

The text messaging system was great for confirming the appointment and communicating when our provider was on the way. Tyler was professional and helpful in resolving the issue preventing our garage door from functioning properly. We suspected the logic board needed to be replaced, and expected to have to wait for parts to be ordered. He had the parts on hand, so evertlything was working properly right away. I appreciated that he took the time to re-pair our remotes and point out helpful maintenance tips. Great service!