Adam S.
Left in the Lurch, Abandoned as Patient
My intial experience started out well, but somehow I have been ABANDONED as a patient by Nuform and am now left in the lurch with my testosterone replacement therapy. Nuform advertises $264 for 5 months of TRT but then charges you nearly $30 in a processing fee per order on top of a $170 for a yearly annual physician fee. When I raised my dissatisfaction about not being properly informed about these fees, Nuform called me INCESSANTLY to LECTURE ME and accuse me of being “malicious,” which was a word they couldn’t even pronounce correctly. When I brought this fact to their attention, they proceeded to abruptly drop me as a customer… Interrupting a patient’s Testosterone Replacement Therapy for this reason represents a woefully irresponsible dereliction of medical duty. It appears that the day-to-day operations are run by an inexperienced, petulant group of young men based on this immature behavior.
Response from NUFORMApr 6, 2026
Hi Adam, Thank you for your feedback—we take all concerns very seriously. Our medication pricing is always reviewed and discussed with patients prior to placing any orders. Our TRT program is $53 per month, and we typically provide a 4- or 5-month supply at a time. For example, a 5-month kit (20 mL) is $264 in total. Each order includes a $27 shipping fee, which covers the entire duration of the shipment. This breaks out to about $5/mo. Our model is designed to help patients avoid gaps in treatment and reduce issues that can occur with monthly shipments, such as delays from carriers or pharmacies. While we believe this approach improves consistency and minimizes service disruptions, we understand that it may not be the best fit for everyone. We encourage all patients to choose a care model that aligns with their individual needs. If you have any additional questions or would like to explore other options, please don’t hesitate to call us at 248-212-0080. We’d be happy to assist you. Wishing you the best in your health journey. Nuform Health