Lisa C.
Almost left Kin for these guys until…
Almost left Kin for these guys until the endorsements page with 42 exclusionary endorsements advising me what will NOT be covered was missing from the 5 Docusign emails sent to me. I didn't sign anything, called to cancel within one hour and found they did not need my signature, had already contacted my mortgage company then went to their website to find the new insurance had already replaced the old policy and I had to swamp all parties to say not changing. I then received this text message. How many of these reviews are paid for their favorable endorsement? I only just met them. That is an enormous amount of trust to think I won't say anything about something that seems coercive? You'll pay me $20 to bolster your Google rating artificially??? I wonder if the polar opposite is crickets if I had to file a claim???? Last hurricane Kin staff phoned (an actual human, not robocall) to say "are you okay? Do you need anything for your family??” Without asking if we needed to file a claim or any discussion of how much we might cost them. That was reserved for the calm time after any emergency. (Our house had no damage). Great rates are found here but be sure to look over what is and isn't covered for the low price. (transcript of text since I can't post a screenshot: "Hi, I am Adrian, the CEO of Nsure.com. I would like to thank you for purchasing an insurance policy with us. If you were pleased with your Nsure experience, please post a review to our Google profile. (review address) As a token of our appreciation, we will sen d you a $20 Amazon gift card within 5 days of letting us know (by replying to this text0 you posted a review." Incentivized google reviews? If you authentically deserve 5 stars you should not have to pay for them.