Insurance AgencyReviews of nsure.com

AVOID NSURE if you don't want to be relentlessly spammed by email and text, several times a day, from a variety of phone numbers and emails despite unsubscribing (same messages, so via a deliberate intent of programming). And there's a suspicious absence of the ability to simply delete an account.

I requested to cancel a policy that did not go into effect . I did not sign any documents and I have not seen a refund of the premium, but I continue to get EMAILS about completing and signing the documents. I called the company and I keep getting the run around about my refund. The policy is in limbo and so is my refund.

Charlie White should be in prison for ripping people off! Charlie (she) is listed as the licensed insurance agent for NSure. BUT! There is no Charlie White! You cannot speak to her! You cannot email her! In fact, the email listed on the documents from NSure under “producer” goes nowhere! I was told by the people who actually answered the phone that Charlie is just a figure head and that email goes nowhere! NSure ripped me off! Took my money! Did not have a licensed agents bind my insurance! Then when the I serenade canceled there was no one to even help me at all to figure out why, and how we can remedy it! They are a call center with unlicensed people answering the phone at their house, gathering all your personal information, and bold faced lying about coverage! Do not use Nsure or their affiliates! And the fact Swift does business with this fake unlicensed online service shows they are just as corrupt as Nsure!

Every day for the past nine days I have received multiple text messages on a daily basis from the following phone number: 855-550-1610. I have tried to block this number but the texts keep coming. I have found an alternative provider for my insurance needs, and have no need of Nsure. This has become a form of harassment. Nsure.com can not be reached by email. Their agents have heavy foreign accents and are not courteous or professional. This is an annoying, aggressive and obnoxious company.

I went to this site to get quotes for insurance. They require a LOT of info before you get the quote. They also are very bad at communicating that they believe your asking for a quote gives them permission to bill your mortgage holder for the premium without your knowledge!!

Nsure dot com/Total Bait & Switch! Spent an over an hour with an agent finetuning a HO's quote. We were at a price of $3100. Told him I was fine with that. Impressed upon him that this needed to be "Bound" today as my current policy expires at midnight. He said "no problem". Gave him my credit card info for payment & my Mortgage Co info for "additional Insured". He said I would receive a recap of the policy coverage via email that evening. Never arrived in my in-box. I then looked to see if my credit card showed a pending charge from them, Nope! Continued to monitor my emails & credit card throughout the day. Still nothing as of 4pm. So I called in to see why this hasn't processed. Waited 10 mins for an agent to pick up, I explained my concerns that I don't see that the policy has been Bound. Put me on Hold twice for 15 mins. each time. When he came back, he explained there was a problem in their "processing dept" and that they had attempted to reach me by phone today. I told him that was a lie! I had no missed calls from them nor any voicemail messages. Long & short, he's telling me that there was a problem with the 1st quote as my Wind Mit report did not line up with one of the discounts included in the quote. Hence the new quote is $3,654 ($554 more). I told him to go ahead and Bind the policy at that rate, as i needed this in place Yesterday! I went on to explain that once I have a printout on the actual coverage & discounts applied, I will review for any errors and we can address that later. But right now, I need to get this Bound. It's now 4:50pm on a Friday. He assured me it would all process this evening and we were good to go. It's Saturday morning and no printout of the policy coverage, no confirmations in my email and no pending payment posted to my credit card. At 10am on Saturday I called again to speak with an agent. Asked him to put me through to a Manager or Supervisor in the "processing dept". He said I'd have to call back on Monday as there are only agents available on the weekends. So they jerked me around for 2 days to raise the quote by $550, my policy has now lapsed & I have no coverage!

They evidently haven't been getting into any trouble flat out lying about requirements, asking for intrusive docs totally unnecessary and would be of no help/ info they already have. Saying they are doing something and then simply not. The state should have no reason to wonder why people are furious. FL is known for this and of course it's spread everywhere. Disgusting. Update: Total scam in, harassed for months, they kept some of the funds beyond the days of the policy at cancellation, no break down sent. DO NOT USE. Shame on you Florida.

I wish I give a less than one. These clowns are a joke. Stay away from at all costs. My policy with the new carrier hasn’t gone into effect yet but I wanted to cancel going forward. Nsure insists that I send in the declaration page from the new carrier before they submit the cancellation to the carrier I’m not going forward with. That’s crooked!! And appears to be a scam to get me locked into the prior policy. Even though it is not in effect yet.