NowatpresentReviews of nowatpresent.com

Avoid at all costs. I ordered some presents, paid and nothing arrived. Tried to get money back and failed. Total scam. Site should be taken down.

My partner ordered a set of scales from this company on the 30th of August. They gave tracking details which ended when they said the item was in Manchester on the 27th of September. I have been exchanging e mails with them, mostly daily but getting nowhere, with them failing to address all requests made for a refund or details of the complaints department. Stay away from this company, I have clearly been scammed.

This company is an absolute scam. I ordered a charred wooden Bourbon glass from them & am still waiting for it after 2 months! The first one seem to get lost after a month, they then promised a replacement which has still not arrived & they seem unable to give me a tracking number for it. I have now requested a refund numerous times & they have totally ignored my request. Just keep saying be patient. DO NOT USE!!!!!!!

Similar to other experiences here, this company is a scam. First off my order and emailed receipt was for £26.94 but somehow they took £31.93 from my bank. I didn’t receive a reply when I queried this with them. Then a month later my item was lost in transit so had to be resent, when it then arrived in about 75 pieces, absolutely smashed like someone had kicked it all the way from China. When I contacted them for a refund they offered “a goodwill compensation payment of 2 GBP”. On challenging this the payment was then upped to “a maximum refund payment of 4 GBP”. Otherwise I would have to pay to return the item to China. They have now stopped responding. Please don’t use this company, you will be left out of pocket.

Absolutely abysmal organisation, I ordered 5 specific calendars on 6th November. Not only did 5 calendars not arrive until JANUARY!!! , but they were not the calendars I ordered!! I asked for the calendars I ordered, they said no (unless i paid to return the wrong ones?!) I asked for a refund, they said no unless i paid to return the wrong ones?! I've never dealt with such an amateur bunch of rip off merchants. At one point they actually promised to re-send the correct calendars, but surprise, surprise they never arrived. One of their last email responses to my ongoing complaint regarding not receiving the calendars that i ordered, said this "what you receive, is what we send to you". ORDER AT YOUR PERIL

SCAM SHOP!!! AVOID!!! Ordered dog toy. Got bogus tracking number, package now in Wexford for 2 weeks. Opened PayPal case - new tracking from a day before the case open. On top of that, ALL please NOTE - PayPal became a joke when it comes to protecting your rights as customer. Customer support is laughable. Bunch of idiots doing nothing and closing every conversation with handbook phrase - we are happy we could help you? Help me exactly how?

Scam company. Will probably have changed it's name. First set of reviews obviously fake. Company supposedly based on America actually in Chinese. Sell Counterfeit products and refuse refunds. PayPal is no help in this case either as tracked postage costs are so high to return to china that it's not worth claiming. Do not buy!!!

Ordered on 5th November, tracking stopped updating on the 3rd of December and has not moved since. I contacted the company and asked for a refund. They have flat out refused to refund me stating that they have posted my item so cannot refund even though they are legally obliged to. Save yourself the hassle and do not order from this company. They are scam artists