NovSight Auto LightingReviews of novsights.com

The lights worked fine, for 5 months. The secondary(X) bulb in my driver's side light went dim and finally stopped working. I reached out to their customer service team for a warranty bulb and was told they WILL NOT replace the bulb because I bought the set on Amazon. If the NOVSIGHT means NOTHING, change your name to Amazon. With all of the competition in this industry, you would think great customer service could help set you apart from others. Failed.

Ordered four days ago and paid for express. They printed a GROUND SHIPPING label so far, but have not actually shipped and will not refund me for the express shipping I paid for. I do not recommend buying anything from Thai company.

I had a problem with my lights. I contacted NovSight via email and, within 24 hours, received a response and a solution. I received a replacement within 3 days... Now that's good service.

Ordered a switch panel and some lights from company. Switch panel was received defective and Novsight customer service is ignoring my request for refund or replacement even though I notified them with evidence within 3 days of receiving product. They are not helpful at all. I do not recommend ordering from their website. The lights look great but I feel their quality will lack in the near future as well and I’ll be left holding the bag as they clearly do not honor their warranty or offer good customer service.

Didnt want to cover their own warranty! Didnt want to replace item well within warranty an made really hard to get replacement or refund. (Been asked for more info so here goes... ) I purchased lights that didnt even last a year, they just died on me at night on pitch black road at 50mph. I messaged company got from and they didnt even reply to me first off i had to repeatedly message them an when did reply said deal with novsight auto lighting directly as its their item and their warranty eveb though i had purchased off them and not directly from novo. So I wrote to them an they didnt refund me or send me replacements either. In the end I had to keep messaging an emailing both companies over and over explaining laws an their warranty length an terms an eventually got replacement lights. I dont know who from...it just arrived one day in the post randomly after messages had stopped. Was hassle from the start and I wont ever use either company again based on my experience. Such a shame as when the lights work... they are really good.

Purchased a light bar from Novsight. The package arrived after about ten days and looked like it had been around the world. The shipping tag said florida but i'm pretty sure it got drop shipped from China. Somewhere along the way the brackets and harness went missing out of one of the many holes in the packaging. Novsight customer service replaced the missing parts (drop shipped from china verified). Still waiting for them. It will be about 1 moth from purchase to complete delivery of a product I should have ordered on amazon for an overnight delivery.

Converted my projector headlights on my Peugeot to LED with there bulbs no problems at all with fantastic light output About to do my Saab aswell so will order again from novsight 3years the bulbs have been in my pug still going strong

This company is a scam!!!! Stay away! I just reported them the tried to scam me out of $350. They will take your payment and send you a fake tracking companies info 🙄 Selling out of China! Be aware 📢 ITS A SCAM!!!!