NovSight Auto LightingReviews of novsights.com

Bought the new $1400 Cyber Eye headlights for my jeep. Installed them and they worked for about 2 hours and then the screen just stopped working. Headlights work fine. Sent them 2 emails and never got a response. They are new to the market and only 30 have been sent out, there is no troubleshooting online and just a couple videos due to being so new. Can't count on their customer service. Looks like I will have to put in a claim with credit card company to do a charge back.

I ordered a $1300 light bar that consist of pods. I installed the light bar and the light bar snapped that one of the sidebrackets and broke. Because their pods it’s easy to fix. I just need that bracket. So I reached out to this company in April and let them know what happened. It is now July and all they have managed to do is refund me $200 out of the $1300. They said that they mailed me the replacement part from China and that takes a while. And I completely get that. They sent me no tracking information whatsoever. So on July 2, I reached back out for them to send me a tracking number that says that the package was delivered to me 13 days ago. Which it absolutely was not. So now I’m sitting here with a broken light bar and I’m out $1100. This has been the worst experience I have ever had and I wish I would’ve just spent $2000 on a freaking KC.

The lights worked fine, for 5 months. The secondary(X) bulb in my driver's side light went dim and finally stopped working. I reached out to their customer service team for a warranty bulb and was told they WILL NOT replace the bulb because I bought the set on Amazon. If the NOVSIGHT means NOTHING, change your name to Amazon. With all of the competition in this industry, you would think great customer service could help set you apart from others. Failed.

Ordered four days ago and paid for express. They printed a GROUND SHIPPING label so far, but have not actually shipped and will not refund me for the express shipping I paid for. I do not recommend buying anything from Thai company.

Didnt want to cover their own warranty! Didnt want to replace item well within warranty an made really hard to get replacement or refund. (Been asked for more info so here goes... ) I purchased lights that didnt even last a year, they just died on me at night on pitch black road at 50mph. I messaged company got from and they didnt even reply to me first off i had to repeatedly message them an when did reply said deal with novsight auto lighting directly as its their item and their warranty eveb though i had purchased off them and not directly from novo. So I wrote to them an they didnt refund me or send me replacements either. In the end I had to keep messaging an emailing both companies over and over explaining laws an their warranty length an terms an eventually got replacement lights. I dont know who from...it just arrived one day in the post randomly after messages had stopped. Was hassle from the start and I wont ever use either company again based on my experience. Such a shame as when the lights work... they are really good.

This company is a scam!!!! Stay away! I just reported them the tried to scam me out of $350. They will take your payment and send you a fake tracking companies info 🙄 Selling out of China! Be aware 📢 ITS A SCAM!!!!

Leuchtmittel bereits nach 2 Monaten defekt. Mit einer Garantie von 1 Jahr wird geworben, aber nur auf dem Papier. Einen Ersatz gibt es nicht, das die Leuchtmittel nicht mehr hergestellt werden, den Kaufpreis will man auch nicht erstatten. Stattdessen seit Wochen unnötige E-Mails mit dem Angebot prozentualer Nachlässe und Erstattungen.

French : Bonjour, J'ai effectué une commande (102619044004187) le 09/06/19. Les ampoules LED H4 ont donc fonctionné pendant deux ans puis sont tombés en panne. J'étais rassuré que le site affiche une garantie de trois ans mais après de nombreux échanges avec le service client, celui ci refuse de m'offrir une solution, il s'agit donc de publicité mensongère. Vendeur à ne pas recommander. English : Hello, I placed an order (102619044004187) on 09/06/19. The H4 LED bulbs worked for two years and then broke down. I was reassured that the site displays a three-year warranty but after many exchanges with customer service, he refuses to offer me a solution, so it is false advertising. Seller not to be recommended