Chantell
Great Service
Great Customer service, questions answered.
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Chantell
Great Customer service, questions answered.
Doug S.
Very easy to navigate and purchase on the website. The premium is less than half what I was paying on Progressive.
customer
Easy to purchase and the best price!
Tosha L.
The company has the BEST rates in the industry right now. Check it out for yourselves. I saved over$180, with this company. It's the real deal, for real. Go get some. Customer service is a real person. Easy terms, on the spot coverage, for the cheap.
Cory B.
Working with Novo has been a relatively easy process. To be honest, I am not thrilled about having the "babysitter" app that I have opted out of from other insurance providers, but being able to have it on my phone in the background has proven to be unintrusive and far more accurate than the others that dinged me out of the blue for no reason. Their rates are fair, and their app is easy to navigate. So far, I have been very pleased with Novo. Keep up the good work!
Estevan
The way they went about giving me my quote given my history. They stand out 100% from the big corp companies who go based off ethnicity, age, educational history and not how you drive. I have an accident on my record because of a sudden stop and slippery road so of course I was at fault for rear ending. Every company was charging me an arm and leg with much less than what Novo gave me. I am literally paying $150 less.
Joe
Customer service was very helpful and took care of my concern
Boyd C.
I had interaction with three of your customer care department. All three people were helpful and friendly. When I first made contact, I wasn't sure of the specific details. They walked me though each of the primary and secondary insurance areas. They weren't pushy and helped me to cover all of the necessary areas.