Novo InsuranceReviews of novo.us

Very attentive and easy to work with

Completion of the signup process

I'm impressed with your application process.

I just purchased insurance from Novo Insurance on the 12th. The only reason I am giving 4 Star 🌟 is because I was reading my policy and it stated that I had roadside assistance and I was chatting with the best customer service representative Tasha M and she advised that they do not have the Roadside Assistance Plan and nowadays that's a good Program to have when your out on the road!! I also can't get the App on my phone its not compatible with any of my 3 phones that I have! I am assuming that Novo Insurance is fairly a new Insurance Company and that the kinks will work out soon! I left Geico Insurance Company after 3 years due to the Customer Service and letting me switch to a month to month Plan due to my policy that continued to Increase every 6 months and I rarely drive far from home, I work from home so the only time I do go anywhere is only 1½ miles round trip to the grocery store and if I want Fast-food 🍔 you can also drive less than a mile round-trip from my house! Geico raised my policy from the first day of $533 to $756 and that's when I called and the only explanation I was given was due to the area I live in, which BTW is calm, quite and my neighbors are the best we ALL watch out for one another and we have "BLOCK WATCH" 24/7 365!! I know that I wasn't getting the truth of why my policy NEVER DECREASED WITH ALL THE "GREAT & AWESOME DISCOUNTS" THAT I WAS GETTING! NOVO AUTO INSURANCE IS AWESOME IN MY OPINION AND IF THAT CHANGES I WILL MOST DEFINITELY CHANGE MY RATING!!! I HOPE TO HEAR THAT ROADSIDE ASSISTANCE IS IN THE NEAR NEAR VERY NEAR FUTURE 🔮 ASAP AND I CAN GET THE APP ON GOOGLE PLAY ASAP AS WELL!!