Novo InsuranceReviews of novo.us

Very friendly, helpful, and knowledge

Fast transaction

So far it’s been pretty easy to switch over to them.

Novo insurance had not only the best rates, but they didn’t ask many of those personal questions that all the other insurance companies ask, but are illegal to ask. It was quick, easy, and I had car insurance in about 15 minutes. All the other insurance companies were quoting me $200 to $400 a month, Novo came through with less than $175 a month. If my rates stay like this, I will be a customer for years to come. Very happy!

The fact that a company is finally doing insurance on a drive only basis (my miles to work - only .08 miles one way and the fact I don't drive much on the weekend) Im only giving them 4 starts right now because I just started with them and it seems their driving app may be a little hyper sensitive. Two times I was flagged for fast acceleration. Both times I HAD to get onto the street and there was never gonna be a time where I could roll out going 5 miles an hour and accelerate slowly from that. Right now I am literally in a community where my major street is undergoing a sewer pipe replacement project. If they would have waited to continuously send me emails asking for me to rate them, it may have been a 5 star. But its only been a week and a half....

Good service

Good. But really hard to navigate through. Wish was able speak to agents.

Fast and nice didn't hard get throw when u call