Lori
Pay for how you drive insurance
So far everything has been easy to access ask me after I get things going in my vehicle. I don't drive much anymore, this insurance is perfect for me .
Novo is the personal auto insurance subsidiary of Telenav, one of the world's largest providers of connected car software and a leading navigation engine supplier to automotive manufacturers.
Novo Insurance (novo.us) has 257 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lori
So far everything has been easy to access ask me after I get things going in my vehicle. I don't drive much anymore, this insurance is perfect for me .
Crystal B.
Absolutely amazing. Being able to talk to an actual representitive with no issues made this by far the best. Customer service was outstanding and very professional. I would highly reccomend this company. They handled everything i needed with no questions asked.
Chris G.
Very efficient and professional
Linda
Easy to obtain a quote and even easier to get a hold of customer service. The app is easy to navigate as well. It's my first time enrolling with a company that rates me according to my driving and not everyone in my area. Looking forward to see what savings I qualify for by my safe driving.
Response from Novo InsuranceSep 15, 2025
Thanks for the awesome review Linda! We're thrilled to hear you are having a great experience so far, and we are happy to have you on board. Drive safely. - Novo Insurance Team
Sarah S.
Easy, fast and affordable
Adam
I had narrowed my insurance choices to two, and I didn't even contact the other choice after my experience with Novo and the sales representative. She was courteous, knowledgeable, and very patient.
Response from Novo InsuranceSep 15, 2025
Hi Adam, Thanks for sharing your experience. We'll be sure to pass your kind words along to our team. Thanks for choosing us! We're happy to have you a part of the team.
Debra N.
Novo got me the same insurance that I had with my other provider and it also lowered my deductible for collision and comprehensive. When it's time to make that big decision if you're going to go with Novo you have three different options: 1. Go with the 2 month review on how your driving been along with how many miles you've driven and price is adjusted accordingly. 2. Go with a 6 month review on your driving skill have been and the number of miles driven then price is adjusted accordingly. 3. Last option is your price is locked in and it's not based on your driving skills or miles. So having three different options let's you as the consumer make the choice on what you feel is the best option for you. After I purchased and went with option 3 the next day I received a call from Novo welcome me to Novo and if I had any questions about my policy. When we hung up they stated that if I had any questions or concerns just give them a call and someone will help you any time. That just blew my mind away I have never in all my 53 years driving has any ofy other insurance companies called to welcome me for my business and I even worked for an insurance company for 30 years and never received a call from them either.
Rena
Yes my experience optaining vehicle insurance insurance was a good experience.