Nova WarrantyReviews of novawarranty.com

Lucas Miller was great!

John was very polite, professional and always available. Excellent experience.

I have a well maintained 10 year old car in excellent condition with low miles. I love my car and would like to keep it for as long as possible. I wanted to have a piece of mind in the event my car would need any unexpected or expensive issues. I spoke to and compared many auto warranty entities. For the most part they were pushy and much more interested in making a sale rather than taking the time to explain their services and my concerns. In many cases they would actually omit information. When I contacted Nova I spoke to John Baker whom I immediately felt comfortable with. I called him multiple times and each time he would patiently answer all my questions and concerns. I decided to purchase Nova's Superior 5 years/100,000 additional miles auto protection plan. I would definitely recommend speaking to John Baker at Nova if you are considering an auto protection plan. Peter

Lucas Miller did a great job explaining the details of the policy and its parameters. Valued his expertise and his professional manner. Everything looks good.

Jason was; Prompt with a response for request for a quote No attempt to up-sell, quoted me just what I asked for Knew his product and gave direct answers Inquired about and applied several discounts Very good on follow up Made me feel comfortable with my purchase

June 20, 2024: I telephonically spoke to Nick Holden two times. By the time the second time arose, I was already signed-up and paid for, no payment due until July 19, 2024. I must say that I, indeed, was flabbergasted at the amount of patience, kindness, and unique sense of human nature, public relations and psychology that this man is in possession of. Nick superceded anything that I have ever witnessed when it comes to purchasing something. I was then, and I still am highly impressed with Nick. I am so impressed, that I immediately notified my son, Dennis Taylor, whom will soon be seeking out Extended Warranty plans, and gave him Nick's Direct Phone Number. Nick will go far in life because he listens to, and adheres to constructive criticism such as speaking too fast, and enunciating, to include applying more articulation. I had to reprimand him on these things, but nonetheless, he is far better than most people. Most people tend to"Brutalize" the English language, and speak as if they are in one continuous hurry. I advised Nick that the attributes of articulate speaking is not only beneficial to him, but also to the company. Nick is a "Down to Earth," person with much goodness that overpowers anything else. He is no phony, and this is what I greatly admire about him. I also feel the vibe of his honestly. This is a GOOD MAN. He goes to the end of the earth to ingratiate a person. He is good for business! Violet M. Connoyer

Lucas Miller was easy to chat with and spoke English well for me to understand him over the phone and answered my questions and he was very professional. I like it when I can give a rating after, I have had my car in the shop as that will tell more about how the company is.

John responded to my quote request immediately and answered all my questions, even the ones I didn't know to ask. He explained everything in a very understandable way. It was a very nice experience. Hoping we never have to test the process but a comfort to know it is there.