Rachel
Real Live FOLLOW-THROUGH!
NovaVision was completely out of stock of the product that we needed yesterday. They personally called me to inform me and offered an alternate (darn near identical) product for just the cost to ship overnight since that's what I specified on my original order. They emailed me pictures and discussed the product with me and ensured it arrived the next day as promised. Way to follow through with your customers! These days that seems to be a lost art in the business world. Thank you!!


