Margaret M.
My grandson ordered a jacket in small…
My grandson ordered a jacket in small men size, this is his usual size, but it is to small on arms and length, he has contacted this company to return for a full refund, but the company have refused saying they will refund 40% to him, this is not good service, his other option is to return to them in China and pay postage himself, safe to say we won’t be purchasing from them again.
Response from NoryyfashionDec 14, 2025
Dear Margaret Millsip, Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you taking the time to leave a review. After carefully reviewing our system, we were unable to locate any order, order number, or prior communication associated with the name or details provided in your review. We also checked our customer support inbox and internal records, but no contact from you could be found. If you have placed an order with us, we kindly ask that you contact our support team at "[email protected]" and provide either: "Your order number" , or "The email address used at checkout" This will allow us to verify your purchase and assist you promptly toward a fair resolution. If no order was placed with our store, we respectfully ask that you consider updating or removing the review, as we value honest, verified feedback that accurately reflects genuine customer experiences. We remain committed to transparency and to supporting all verified customers, and we’re always happy to help once the order details can be confirmed. Noryy Fashion Team