Steve W.
It's been a month and my order still…
It's been a month and my order still hasn't shipped. Hardly what I'd call great customer service. They offered me a discount on my next order. At this rate I'm unlikely to order again so I asked about a discount on this order. They ignored my email.
Response from NorthwristMar 5, 2020
Hi Steve, Thank you for taking the time to leave us a review. Firstly we want to apologize to you for any problem that you have faced because of this, we want to tell you that we take customer feedback very seriously. We see that the primary issue arises out of a miscommunication from us. We are already working on rectifying this. Meanwhile, a staff member sent you an email. Kindly respond once you received it. Thank you for your patience in this matter.




