Kris
Helpful service
As with other products of this nature, it's all trial and error. They have been very helpful, courteous and quick to ship. My delivery was only 2 days and I will order again.
Choose from our wide selection of incontinence supplies for adults or children with expert service and reliable, discreet delivery. Order online or call us toll-free at 800-563-0161.
NorthShore Care Supply (northshorecare.com) has 10,040 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Kris
As with other products of this nature, it's all trial and error. They have been very helpful, courteous and quick to ship. My delivery was only 2 days and I will order again.
{First_name}jj
I received my package on time but it was on my porch with the top open on one side. I at first thought someone had gone thru it but realized that the taping had missed the center mark and had just barely covered the flap on the one side by maybe an 1/8 of an inch. it being open made it easy for anyone to look inside and it was easy to see someone had, which is a little embarrassing since I don't know if it was the driver or someone who saw a package and was going to steal it and saw diapers inside and left it or a neighbor who is snoopy which would be the worst case and im a little distressed about that.
Response from NorthShore Care SupplyJan 9, 2019
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
Laura
Hi delivery was on time but for some reason we got the smaller size of diapers! How do I send it back? You guys are always really great with customer service and your products are top notch, thank you so very much!!
Response from NorthShore Care SupplyJan 8, 2019
Hello, thank you for your feedback. We would greatly appreciate the opportunity to speak with you to resolve this issue but have been unsuccessful in our attempts to reach you. Please feel free to contact us at your earliest convenience. Our care experts can be reached at 800-563-0161, or you can email [email protected], or feel free to use our LiveChat service directly from our website. We value you as a customer and we hope to hear from you soon! We're always happy to help!
{First_Dorothy W.
I love this company,I have been with them for 5 years.I am on auto shipping have no problems with them ever being late with shipment.I recommend this company to anyone who is looking for excellent service.
Response from NorthShore Care SupplyJan 5, 2019
Hello, thank you for taking valuable time out of your day to leave such wonderful feedback! We’re so happy to hear that you had a positive experience and that you felt compelled to share that with us. We value you as a customer very much, please always let us know if we can ever be of assistance to you. We're always happy to help!
LP
Always has the diapers I use in stock. And if I order early enough during the day I usually get them the next day even if it is a Saturday.
Jordan C.
I ordered My incontinence briefs and not only did they arise in a descrete way, they got here 2 days early. I will definantly use this company again.
Karen M.
thank you so much for the samples that you sent me to try for my mom. There was one that she loved in particular and although I had to add a double booster pad, it kept her pretty dry and I'm excited to be placing my future order in the next few days. Thanks again!
Larry
recieved very prompt response and very nice person to deal with