North OneReviews of northone.com

I wish I could give NEGATIVE starts. I’ve had Northone for 2 years with only minor issues. Until now…I woke up this morning to find out my account had been locked. It’s at this time I came to find out there is no way to call or use a chat function to reach them. You have to EMAIL. I’ve sent three so far. And NOTHING. I can’t access the thousands in my account for my business. With no communication and no explanation. Insanity. I’ve now seen HUNDREDS of complaints from other consumers. This bank is SHADY AF! Getting ready to go purchase the domain name: northonescam.com

This bank does not deserve one star. I'm trying to move my companies money to my companies savings account and they are giving me an extremely hard time. It seems they want to keep your money hostage.

I’ve tried to establish an account with them. I sent them my articles of incorporation and drivers license and they responded with the following. The decision to decline your application for an account could be due to one or more reasons, including but not limited to: the inability to verify your identity and/or business based on the information you provided, a particularly high risk type of business, an unsupported industry, or information provided from 3rd party vendors. It’s the pet industry. Every third person has a dog or cat they either need supplies or a hood hair cut. The process is confusing and I personally think they make their decisions on other unscrupulous factors.

NorthOne rejected my valid SBA deposit last week and closed my account because, I asked them why? My employees Healthcare/Dental is now cancelled and my Business is going to go under. Not because of the SBA or anything, I did. Because NorthOne, rejected a valid Government issued deposit. NorthOne Upgraded their systems recently and the electronic audit trail showing this blatant disregard for US Banking Laws will be revealed in Court and Online.

This bank was referred to me by someone I consider highly creditable. But when I signed up thats as far as i got. They sent me a letter which didnt really tell me anything. Now I know my credit is good so thats not the problem. I call the State to make sure all my Info was viewable so thats not the problem. Im more legit that any other industry in existence AMAZONS NOT GOING OUT OF BUSINESS ANYTIME SOON AND DROPSHIPPING IS JUST GETTING STARTED SO GET USED TO IT. NOW 36% OF THE REVIEWS WERE NEGATIVE AND MANY REMOVE BECAUSE OF NO REPLY FROM THE REVIEWER. I WILL MAKE SURE I TELL MY REFERRER NOT TO SEND ANY MORE YOUR WAY. NOT TO MENTION IF I CANT TALK TO A HUMAN I REALLY DONT LIKE DOING BUSINESS LIKE THAT ANY WAY. SO JUST LIKE MY REFERRER ALSO SAID, IWILL TAKE THAT PIECE OF ADVICE .................. KEEP IT LOCAL.

Honestly, this is not the bank especially for a small business. It's been the absolute worst experience. I received an email requesting my business information for an "upgrade," it wasn't an upgrade it was to review accounts. That's fine, but when I contacted them regarding my account being locked they couldn't tell me what was going on, then they closed it, while I was talking to them and told me I would receive the funds in my account in the next week. I also had a transfer from square that day and was told by them oh it will just bounce back- weeks later when it didn't happen they magically found it. It's a month later- just don't do it. The phone number doesn't work. I still do not have my funds.

Last month they started "upgrading" accounts. Ever since then, I've been locked out of my account for weeks. Their support number doesn't work. They don't answer chat messages or emails anymore. How on earth can a "bank" not have any line of communication with customers, lock them out of their accounts for weeks, offer no transparency with "updates", and act like everything is fine. For weeks they have been telling me the update would be complete and that access would be regained. I've filed complaints with the BBB and the Consumer Financial Protection Bureau. Highly advise not opening an account at NorthOne.

In April they began "upgrading" accounts. Ever since then, I've been locked out of my account for weeks. Their support number doesn't work. They don't answer messages, tweets, Facebook comments, etc. Just today, I received an email stating they closed my account. I called Radius Bank, who is partnered with NorthOne, and they confirmed my account is still open, in good standing, and that I can still use my account. The rep on the phone also hinted at the fact that NorthOne is awful, but couldn't directly say it. How on earth can a "bank" not have any line of communication with customers, lock them out of their accounts for weeks, offer no transparency with "updates", and act like everything is fine. NorthOne can get bent. I've filed complaints with the BBB and the Federal Reserve. DO NOT OPEN AN ACCOUNT WITH THEM! Edit: Their reply to me is a fat lie. They have not communicated with me further than the initial email and conveniently chose to not address the fact that Radius Bank, their partner, even stated that my account is still active and not closed. Kindly stop lying.