North One is an online business banking and financial management platform designed to help American small businesses take control of their cash flow. Our best-in-class product suite and service experience help simplify financial operations and teach better business habits.Open a North One account in minutes https://join.northone.com/
North One (northone.com) has 257 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
Also known as
northone.com
Website
northone.com
Category
Banking & Money
Location
New York, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 85% of reviews.
Latest
Most recent review: March 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
NorthOne has the friendliest, quickest, & most helpful customer service I’ve ever interacted with.
Response from North OneMar 14, 2022
Thank you so much for the 5-stars! We are so grateful for your support. We'll be sure to pass on your kind words to our Customer Experience team. Best wishes to you and your small business. Take care!
CR
Crystal
Customer service
Had a problem getting my bonuses and when it didn’t hit on time I contacted them and was immediately funded without any issues. Fast reliable, and worth it all.
Response from North OneMar 11, 2022
Thanks so much for the 5-stars, Crystal! We're always happy to help. Take care and best of luck to you and your small business.
RH
Roger H.
I was concerned about a deposit I made
I was concerned about a deposit I made. But i was set at ease when it was explained the deposit would go thru by that night. It did and all is well. I’m new here so now I know I can rely on NorthOne to come through. Thanks!
Response from North OneMar 10, 2022
Happy to hear that, Roger. We appreciate you taking the time to leave us a nice rating and review. We're excited to be part of your small business journey. Best wishes and take care!
VJ
Vicki J.
Excellent Customer Support
Ethan was an awesome Customer Rep. He assisted me with getting my bank replacement card. Very professional phone etiquette.
I give him the highest ratings.
Response from North OneMar 10, 2022
Thanks so much for taking the time to leave us a 5-star rating! We really appreciate it, Vicki. We'll be sure pass on your kind words to our team. Take good care and best of luck to you and your small business!
KC
KandDy C.
Very punctual with responding
Very punctual with responding, and helping
Response from North OneMar 9, 2022
Thanks so much for the 5-star rating - Our Customer Expereince Team is always happy to help. Take care and best of luck to you and your small business!
AM
abokakool M.
Hi I just wanted to know if I can sign…
Hi I just wanted to know if I can sign up with you guys
Response from North OneMar 8, 2022
Hey there, thanks so much for reaching out here!
Yes, you can absolutely apply for an Account with us. Here's the info you'll need to get started:
Valid Government Issued Photo ID
Valid Phone Number
SSN
EIN (if applicable)
Home and Business Address
Details about your company and owners (if applicable)
When you're ready, you can head over to join.northone.com or the NorthOne mobile app to apply.
Feel free to reach out to [email protected] if you have any questions along the way. We're always happy to help.
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Banking services provided by The Bancorp Bank, Member FDIC.
IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an Account. What this means for you: When you open an Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.
EH
eCommerce H.
Great customer service…
The customer service was quick efficient and helpful. I couldn’t be happier. I wish more companies were better at customer service like North One bank!
Response from North OneMar 8, 2022
Thank you so much! Our Customer Experience team is always happy to help. So glad to hear we were pleasant and helpful. Cheers and best of luck to you and your small business!
RI
Rima
very professional and responsive
very professional and responsive
Response from North OneMar 4, 2022
Thank you so much for the 5-stars. We really appreciate your support. Take care and best of luck to you and your small business!