For our Language school we had to redesign ansd restructure the website. I was really surprised by the speed and efficiency that they executed the whole process. Afterwards the project manager was also very flexible in implementing some additional changes and modifications after the acceptance. This I considered a really nice plus of the company to do. Very smooth contacts. Can definitly recommand for all website implementations. My best online experience for our website implementation
Response from Northera LLCMar 24, 2025
Thank you!
RT
Rochelle T.
Overpromised, Underdelivered, and Charged Without Consent – A Costly Mistake
I hired this company to support the launch of my new business and book by building my brand kit and website. While the branding kit was passable, the website experience was a complete letdown.
I was promised a live, working website and guidance to get it up and running. Instead, I received a half-built site dumped onto a hosting platform—then nothing. No support, no proper handover, no usable website. When the hosting expired (due to lack of guidance), the site disappeared altogether.
Even worse, the company charged my credit card for the final payment without my authorisation, despite me raising concerns. I had never consented to that charge, and it felt like a final blow after weeks of poor communication and broken promises.
Luke, the person I trusted, made multiple verbal commitments—like helping connect my domain, offering post-launch support, and walking me through the process. None of those were honoured. When I questioned this, I was told they were never included in the proposal. The gaslighting was real.
The most painful part? I paid nearly $2,000 for a website I never received and have now had to spend another $650 to rebuild it properly with a provider who is transparent, professional, and supportive. The contrast in both cost and experience is staggering.
I feel completely taken advantage of, especially as someone without a tech background who relied on this company to act in good faith. Instead, I was left delayed, out of pocket, and extremely disappointed.
If you're not highly technical and need a provider you can actually trust—look elsewhere.
BE
Bernhard
Great team, very professional!
Great team, very professional and always helpful. I am super happy to have the Northera team on my side!
Response from Northera LLCMar 24, 2025
Thank you!
DB
Daniel B.
My experience with Northera
My experience with Northera was outstanding. Their exceptional attention to detail, prompt communication, and timely delivery truly impressed me. Thank you! I will certainly be utilising their services again in the future.
Response from Northera LLCMar 24, 2025
Appreciate the review! Thank you
IM
Imran M.
The design work
The design work, the level of creativity and support given by Suliana, Luke and the rest of the team have been remarkable. I’ve enjoyed the results and I hope to continue to work with Northera on many more projects.
Response from Northera LLCMar 24, 2025
Thank you Imran for the great review!
AS
abdulla S.
Northera Team Feedback
I had the pleasure of working with Northera on a recent graphic design project, and I’m extremely impressed. Their creativity was outstanding, taking my ideas and turning them into something better than I imagined. The team was fast, delivering high-quality designs well within the deadlines. Communication was smooth, and they were always open to feedback, making the whole process effortless. Northera is incredibly easy to work with—professional, friendly, and truly dedicated to delivering exceptional results. I’m excited to continue collaborating with them on future projects and highly recommend their services to anyone in need of top-tier design work!
NP
Nicholas P.
Northera was great - perfect for small biz owners
The Northera team was competent, professional, responsive and creative in designing and building my Squarespace fine art e-commerce website from scratch, as well as logo and branding development, tailored to my preferences and business needs. I wholeheartedly recommend them, particularly for small start-ups and kitchen table “solopreneurs” like me.
KS
Kwadwo S.
The Northera team did an amazing job on…
The Northera team did an amazing job on my website redesign. They breathed new life into it and helped pave a way forward in my marketing efforts. I highly recommend them!