Northend BeautyReviews of northend.shop

I received the WRONG sized pair of shoes and the response has been lack-luster. I am still waiting for a return label and to date have not received one. It has been a week since my return email request since receiving this pair.

I was sent a pair of shoes that cost $59 and were worthless due to the horrible chemical smell and the quality. Part of the shoes was made from some type of cardboard. Just unbelievable bad! The easy returns that are posted regarding returns-NOT HAPPENING. They want you to send a photo of the shoes, which I did, and then they tell you there has to be a review process and if all goes well then you return the shoes to Italy. After all this, STILL NOTHING! WASTING MY TIME AND PLAYING GAMES. You are led to believe that the company is based in Hyde Park, New York when the address, 3979 Albany Rd is a Shipping FedEx store. Northend has scammed many people out of their hard-earned money. Read what people are saying. Just go pass the first few pages of reviews and you will discover who they really are. I will be contacting the FTC.

Terrible customer service. Shoes were not in any way orthopedic and fit badly and sewn badly. They take forever to respond to any email. There is no clear return option. Save your money, they’ll just steal it.

zero if I could. The shoes are terrible quality and the all came in the wrong size! Not all the same size mind you, 7, 9, 12 etc. None of the correct sizes

I requested a return authorization a week ago and still have not gotten an authorization to return the shoes. The shoes were very uncomfortable for me. The shoes are in the original wrapping. I only tried on 1 shoe to determine it was not right for my foot. I would appreciate a response.

Absolutely the worse shoes. Sizing is completely off and there is no customer service for returns. I would give them negative stars if it was an option. .

DO NOT BUY FROM THIS COMPANY! It is interesting that these reviews are not making it to the website. The shoes I bought show an overall 4.7 rating which is very far off from what you see on other sites. I didn't realize that these had zips up the back that were very uncomfortable so I am looking to return them. So far the return process mirrors others. It's been over a week and their "manager" is still reviewing photos. Oddly they keep asking me for a review so here it is. In all likelihood, these will go to Goodwill since the return process is truly useless! UPDATE I thought I would update this. Today is May 16 and I still do not have instructions on how to return these. Whenever I reach out to them, I get another email saying their manager is still looking at it. He/she must be a very overworked person! They are definitely going to Goodwill.

A horrible customer service I requested 5 time refund label and not received yet. The shoes I purchased “Dane Orthopedic Comfort” are the worse shoes that I ever seen very poorly made as a quality, orthopedic comfort, stability, sizes and overall looks! Do NOT use this website is my recommendation!