Northend BeautyReviews of northend.shop

I but my wife a pair of these north end shoes. Not only cheap cheap quality. They are extremely small for her and I got a half size bigger. She’s an 8 and I got an 81/2”. Her toe was hanging off the shoe. I tried to return and they won’t give my money back and expect me to send the product back which would be fine but I have no where to send it. I’ve asked in multiple emails to give me their address and no response. Save your money Buy from a retail store or Amazon who always stands behind their customer. I wish I could give a 0 rating but one is the lowest

Ordered 2 sets of shoes, same US size 7 1/2. Sandals are too small, and the others are too large. They are also supposed to be orthopedic for plantar fasciitis but they are made from hard foam board material. I cannot get CSR to refund anything. I wish I could use pics to show the incredible size difference. Despite having a CO address, they advised I have to pay my own return shipping to some overseas address.

I thought I did my research and that these were made by a couple's company in New England. I should have read the reviews first. My problem is everyone's problem. They are undersized, and the process for return or exchange is not easy, making me not want to spend the time or the money. Booooo on Northend, don't do it.

Their website is completely misleading. They added two extra pairs of shoes to my order which I tried to cancel right away. The order finally showed up and quality of the shoes was poor and not described on the site. Do not shop with con artists.

do not buy from this place. Their website says no questions asked on returns. Ha! They will not give an address so you can return an item. They want pictures of the item and then have to approve. I started a complaint with paypal hoping to get a refund. The shoes are cheap plastic

Awful, they definitely look better in the ad. They sent me the wrong size and I’m trying to figure out how to return them and it seems like they don’t want to return them.

The shoes did not fit right.... Ok, I get that BUT I don't understand why it is so difficult to set up a return. 8 emails, each response asking for another hoop to jump through. Don't buy from this company unless you are certain you don't care if they don't fit right and you can throw money away.

Northend sent the wrong size shoe. I requested/ordered women's size 6.0, they sent women's size 4.5. I cannot even get my foot in the shoe. Sent two emails about the situation and received two identical auto replies which in essence say I need to pay to return the shoes. I'm just writing this off as a loss as there appears to be no phone number to call for human response, I'm not willing to pay to correct their error and I'm not certain I'll even get the correct size the second time around. So disappointed.