Northend BeautyReviews of northend.shop

I had a terrible experience with Northend Shoes. My order arrived incomplete, and the items I did receive were of noticeably poor quality, nothing like what was advertised. After sending 6 emails requesting a return, I never received a single response. This feels like fraudulent business practice and false advertising. They take your money, ship substandard or missing items, and then ignore all attempts at communication. I would strongly warn others to avoid buying from this company.

Northend Beauty OR is it Northend OR is it Northend Shop? In any case, I am giving a heads up: DO NOT ORDER / BUY ANYTHING FROM THIS COMPANY!!!!! I ordered two pair of Munich orthopedic style shoes on 7/2 and received them on 7/10. They did not fit, their quality was not good especially that the shoes were touted to be orthopedic!!!! I immediately contacted company that day requesting a refund. On 7/12 I sent a second email. The journey has continued to this day(8/19) as I have not received any information on how to return these terrible shoes...The company is running some kind of scam and false advertising. I think myself and many others are out their hard earned money…………….. The product information is fraudulent – these are not orthopedic shoes and the quality is terrible. I have had much email correspondence with them explaining the situation. I have received many responses such as: 1) Do an exchange because shipping back to China or Italy (not sure) would be too expensive. I told them, no I want a refund. 2) If this is about delivery – which it was not – give us more time 3) This needs Manager approval I have left many voicemails on 719 666-9066 which is now a no longer working number. All voicemails and emails are now been totally ghosted. I have given warnings on ads on social media, have contacted Better Business and left reviews in Trustpilot and Amazon as well. What a terrible company.......And a lesson to me ALWAYS CHECK REVIEWS FIRST!!

This company is DBA Northend. The shoes are falsely advertised and complete trash. What a waste of money. They should be embarrassed for taking people’s money. Shoes did not match photo Shoes reeked of a chemical smell Arrived without a shoes box Arrived 18 days after placing order Materials are not as advertised Disappointing and went straight to the trash.

Guys , unbelievable that I did not read these reviews before ordering .. ordered , paid my hard earned money and received my sandals THREE times too small and with genuine hope I immediately emailed them within 5 minutes of receiving them to tell them of their mistake whereupon 24 hours later I received a generic reply stating that if I were returning them it would be at my own expense and furthermore they would NOT be sending me my correct order until such time as they had received back the wrong order before they would send the original order out .. madness at its best … I have sent an email telling them if they invested even a percentage of their advertising budget on their customer service it would be of much better value .. will they care ? Let’s see ..🙈

Do not order shoes from this company. The shoes are sized incorrectly . Customer service is a joke and basically nonexistent. I've been trying to return an order for over 2 weeks but customer service will not provide a approval despite 3 emails to customer service. I want to exchange and still no reply. It makes me sad that companies practice such shoddy service despite the fact that I followed their size guidleines

Disappointed – Not Comfortable & Poor Return Policy I ordered orthopedic shoes from Northend, but they were not comfortable at all and definitely didn’t feel supportive or orthopedic as advertised. The fit was also off, and they felt cheaply made. When I tried to return them, I was told I had to pay over $15 for return shipping, and they only offer an exchange, not a refund—even though their website makes it sound like returns are easy. Very misleading. They tell you The exchange process is actually easier and quicker than a return/refund. For a return/refund, you would need to go through a lengthy approval process and ship the shoes back at your own expense. Also, you have to still ship the shoes back yo CHINA and pay $15 or more and wait for the exchange. Save your money and buy from a more reputable brand that stands behind their comfort claims and offers a fair return policy. I regret this purchase and won’t be buying from Northend again.

Buyer Beware!! Poorer quality than the Dollar Store. None of the 3 pair fit; one of the 3 pair was the wrong size. Not BBB certified. Reviews on their website are misleading! Pure junk shoes.😤

I was also duped by this company who straight up stole my money. They sent me shoes that were NOT the size that I ordered or agreed to pay for. They want me to return them to CHINA (not to Colorado) at my own cost (and then I'm supposed to trust that they will refund me. Ha!). They literally threw whatever they had into a package and mailed it to me so they could steal my hard earned dollars.