northcoastkeyless.comReviews of northcoastkeyless.com

Was not great. Dealer could not program keys for my 2005 Dodge Magnum. Because of the short 30 day return policy I could not get a refund.

They sold me a locked Mercedes key fob for $100! I used the same reputable and trusted locksmith I've used for years to attempt to program the key fob I purchased. He explained that it was just someone's old key that North Coast Keyless hadn't unlocked. I brought it to their attention, and they were not concerned with it at all. They just said it was past the 30 day mark to return it. Fine - that's really not the point. If you were a legitimate company who sold OEM keys, wouldn't you want to investigate what happened? THE KEY ITSELF IS LOCKED and simply cannot be used at all. Their response was rude, flippant, and just...very shady. This was in email because you cannot even call them. What kind of a "business" doesn't want you calling them? I'd trust them as much as if you were buying out of someone's trunk...maybe you are. They don't even have an address, either. (FYI, the locksmith just programmed another key that he had. If I had checked with him first, I'd have known that I didn't even need to purchase from NorthCoast Keyless to begin with.)

I ordered a key fob for a 2005 Rav4. It arrived looking as if new and the company provided me with the detailed directions via email attachment. It was difficult at first. The directions were simple and well organized, but I found that even a slight oversight made a big difference. After maybe 8 or so tries I finally succeeded in programming the new fob. I must say that the directions were correct. I would use this company again under the right circumstances. They also publish with the directions that some fobs may need professional assistance, as not all fobs are a DYI project.

I ordered two replacement key fobs for my 2009 Subaru Forester. The used fobs were shipped promptly, but they would not program to my vehicle. I followed instructions on the North Coast Keyless website precisely, watched videos, spent a few hours attempting to program them. I also brought them to a local locksmith who likewise concluded the issue was with the fobs. I reached out to their customer service, received an automated response saying they would "respond within 24 hours (1 business day) to get you taken care of," and that was about three weeks ago. No further follow up and no clear return process. Do not order directly from their website. This was a waste of my money. I will update my review if I ever hear back about a return / refund procedure.

I lost the fob to my 2023 Nissan Leaf. I contacted the local Nissan dealer and was told that a new fob would cost me $291.00 and programming would be an additional $125 for a total of $416. A local automotive locksmith quoted me a total of $298 using an aftermarket fob or a total of $443 for an original manufacturer’s equipment (OME). I bought a “gently used” fob from NorthCoast Keyless for $59.00 and paid my local Nissan dealer $149.93 (which included tax and $19.42 for “environmental/shop supplies”) for programming. I saved over $200! I admit that the plentiful negative reviews of NorthCoast at this site and the cautions the dealership mentioned to me about using anything but OME caused me anxiety, but, having gone through the process, I can only conclude that NorthCoast has a viable product and that comes with 30 day return and 90 day replacement guarantee and that the people at NorthCoast are honest. I commend NorthCoast and I commend my dealer for its willingness to work with me. That’s probably since I’m in Maine and Maine people are special.

Don't order from this company. If you do a return and try to get information from them, they will threaten you and tell you not to contact your bank or they'll make it extremely hard to get your refund if at all. The fob sold would never work after we were told that it would have to be purchased from a dealership. And you lose more money returning the fob to them because they don't provide return envelopes. Totally disgusted.

The web site Says "Standard shipping is FREE-Always" I didn't notice until after i placed the order they charged me 4.99 for shipping. When I contacted them I was told "There is a minimum for free shipping. The Below Minimum $19.99 Order Value is $4.99 Shipping. This is stated before the order is placed on the checkout page". After I complained I noticed they changed the website . Also the keyfob they sent is not OEM, GM key fobs have a p/n and a FCC# on then these did not they are COUNTERFEIT fobs.

Very high failure rate. Do not buy from here. Two fobs now do not work. And professional auto re-keyers have warned me, they will not buy products from North Coast Keyless. Too many problems. And customer service was so bad, I can only catagorize the person I communicated with as a complete moron. Stay away from them. Cheap poorly made fobs with circuit boards that may or may not work, and if they do they may wear out quickly. And if you have to work through a warranty claim, God help you.