North Car RentalsReviews of northcarrentals.com

Attention, agence malhonnête et fraude organisée ! Les prix affichés au départ sont bas pour attirer les clients, mais c’est un piège. Au retour, ils inventent de faux frais et de prétendus dégâts qu’ils fabriquent eux-mêmes sur les véhicules pour pouvoir garder et encaisser la caution. C'est du vol caractérisé. Fuyez absolument cette société si vous ne voulez pas gâcher votre voyage et perdre votre argent

Son unos piratas de cuidado. Esta gente se queda con tu fianza. Te mandan fotos irrisorios con luces o con suciedad justificando los daños. La atención es pesima. No tienen oficina. Mi experiencia es en Tetuan y mi experiencia con el personal es nefasta. En la recogida no nos dieron ningun justificante de entrega diciendo que no era su politica de empresa. Le exigimos algo y nos firmo a mano en el contrato. Le dije que mirara el coche y me devolviera la fianza y me dijo que estaba SUCIO y que no podia evaluar los daños. Tened mucho cuidado, el precio tan bajo es porque luego se quedan con tu fianza. Si tienes seguro a todo riesgo, como es mi caso, te lo devolvera el seguro porque esta gentuza es capaz hasta de FALSIFICAR TU FIRMA para poder justificar los daños. Unos piratas cero recomendables. Nefasta experiencia.

JE DECONSIELLE TOTALEMENT. C'est la 1ere fois que je fais un avis sur trustpilot pour vous dire de FUIR CETTE SOCIETE DE LOCATION. j'ai réservé une voiture du 1 au 9 septembre à tanger. lors du paiement de la caution, l'employé me dis que le paiement de la caution de 1400€ ne passe pas, j'ai donc pris contact avec ma banque et ils m'ont bien confirmé qu'il n'y avait aucun problème car 2000€ était de disponible sur la carte. L'employé, m'a directement proposé une alternatif qui était de payé 160€ en plus du paiement de la réservation de la voiture pour baisser la paiement de la caution à 800€. Etant dans la contrainte, vu que l'ensemble du paiement était fait et étant dans l'impossibilité d'annuler ma réservation, j'ai du payé les 160€ et comme par hasard, lors du paiement de la caution de 800€, le paiement est passé directement

I had the most unpleasant experience with this company. I made a booking that I wanted to extend but it wasn’t possible so I canceled it to proceed with another company. When I booked, the confirmation email clearly stated that “free cancellation with a refund is applicable up to 72h before pickup date and time”. I canceled over a week before and now they are telling me that as per their terms the booking is unrefundable and this is after weeks of following up with them. Moreover, in the process I learned that the company handling the reservation is not the same company we pay when we book on their website. And they don’t handle customer service nor transactions. So it’s a company based elsewhere that does. I would highly recommend that you do not make any booking with them.

WARNING: These people are extremely unpleasant! They withhold deposits without providing any information whatsoever. Enquiries are ignored. Video evidence taken before collection and on return counts for nothing with these people! NEVER AGAIN! Avoid this company at all costs!

I booked a car through DiscoverCars with NorthCar Rental in Nador. Upon arrival at Nador Airport, I was informed that I could not collect the vehicle without paying a security deposit and that my Mastercard debit card was not accepted for the deposit, despite the rental agreement clearly stating that this card type was accepted. After speaking with other car rental companies at the airport, I was told that this is unfortunately a common practice used to charge customers additional costs. As a result, I was forced to rent another car at very short notice, even though I had already paid for the original vehicle in advance. The alternative rental was significantly more expensive, which caused me considerable financial loss and unnecessary stress during my trip. I strongly advise future customers to carefully review the rental conditions and to be cautious when booking with this rental company, as my experience was neither transparent nor satisfactory.

Des voleurs tout simplement.

1. Not what was advertised. Old model vehicle compared to later models used by other car hires. 2. Heat/cool button was faulty. Did not realise it was until needed. 3. Registration was expired 4. Driver brake light not working. 5. Paid full insurance, yet when called for assistance, insurer stated only comes out for mechanical issue not electrical. 6. Very rude service. Recommend remove from AUCKLAND AIRPORT HIRE. Cars are not latest compared to other HIRES and as for assistance, 'NOT HELPFUL AT ALL', made to feel I was the one who damaged it stating there was no issues prior MY collecting. Noted to self, NEVER USE NORTH RENTAL AGAIN