North America MattressReviews of northamericamattress.com

Super knowledgeable and helpful folks. Got the new cushions for my motorhome dinette promptly and at quoted price. Thanks and kudos!! It was a little job but it was handled like it mattered. 😄

After receiving the foam for my RV cushions, I saw one was too short. I contacted Shawna , who was eager to make things right for me. We hung up so she could locate a replacement for me and would call me back. In the meantime, I discovered it was my mistake. Shawna called back to say she was shipping out the replacement. I was obligated to admit my mistake and was very happy to hear her say she would still ship out the replacement foam.

They went over and above to get my business and produce an excellent product for a fair price! Impressed.

We had a strange experience with this company. The first time we came in to test out foam everything seemed pretty normal, the salesperson who helped us was knowledgeable but a little awkward. We had to take some more measurements at home before we ordered so we placed a tentative order before we left. Later that day we called back and completed the order. We were told to expect the foam to be ready in a few days. Then a day later we get a call that some machineary was broken so we can either have some foam that isn’t exactly what we want or wait who know how long until the machine is fixed. So we decided to come back and look at the options again. This time we came to the warehouse we were treated very strangely. First they awakwarsly scurried away the salesperson who had helped us last time. Then someone else starts explaining that they’re not going to be able to fulfill our order because they don’t have anything like what we want.... um excuse me? Ya’ll got foam and we want foam and we already ordered the foam we want. It was very strange and we both became concerned that we were being discriminated against for being a gay couple. We were finally able to get the foam we wanted but the whole thing was strange and not at all a pleasant customer service experience. There was so much unnecessary back and forth with the staff over the phone that felt like they were trying to drive away our buissness. So perhaps they’re homophobes or just terrible salespeople. Hard to say.

quickly satisfied our needs for a foam piece for our dog's bed. Very accommodating and friendly servicce

We bought two custom mattresses and two bench cushions for our RV build out. They are very comfortable and the customer service was excellent as well.

The people at Foam Warehouse NW were most helpful to me, even sending me a sample of the foam I wanted to buy when I was unable to physically make it to their facility. The foam I bought was very high quality and unlike any I tried online from Amazon. The guys I talked to were very personable and knowledgable about their products. They were forthcoming about measurements and guarantees and I never felt any pressure to buy something I did not want or need. They took the time to talk with me about what it was I needed and were not impatient with multiple calls while I sorted out my decision.

Great Business!! Thru no fault of theirs I ended up ordering something I didn't like. They made it right and fixed my problem no questions asked. I really appreciate their care and consideration. Everyone was friendly and courteous.