North 40 OutfittersReviews of north40.com

I wanted to simply give some feedback concerning the operation of their website which clearly was not operating properly and the first person I spoke to wasn't very customer friendly so I asked to speak to someone else. After describing the operation again, the second person was somewhat better but came across as somewhat condescending I felt. When I clicked on Blue in their list for color of items to display, it displayed yellow, green and red---just what I did not want.

Will not order online from this company again. The return process is a nightmare. They will not cover return shipping cost for defective products. Completely unresponsive customer service. They won't respond to my messages through their return system or my emails. Guess it's back to ordering from Amazon instead of trying to do the right thing support the smaller company.

New 2024 North 40 policy will not allow Carhart returns for long term customer including for trade or equal exchange without receipts, IE Christmas Gifts! So much for the famous local service. Will avoid in the future and transfer business to Amazon.