RV Fridge Parts DirectReviews of norcoldpartsexpress.com

SCAM SCAM SCAM. Ordered last July and never recieved. After multiple attempts to contact have determined this is a scam!!!

As others have said fraudulent company, charged for a part never shipped, no answer to dozens of emails or phone calls, don’t order here they will take your money but you’ll never receive the product or any response.

I going to echo what many others have said. Ordered a new door for my Norcold refrigerator. Credit card was charged promptly but nothing else. Order was made Oct 17, 24. I’ve called 4 times emailed and tried to chat; no response at all. Got the bank working on a refund. How do these people stay in business?

Because of all these reviews I read after I purchased a door for my fridge, I have been proactive with my bank. Ordered 10/7 and not heard anything and not received the door. I disputed claim with my bank! Already bought new fridge since I couldn't wait too long! Don't even try with these people!

Communication is not part of this company’s vocabulary. I ordered a part that was supposed to be 3-5 day UPS shipping. I am currently going on 13 days and nobody will answer their phone or return messages that are left to call me back.

I ordered a left and right freezer door spring assembly. I only recieved the right hand assembly. I revieved no response from them concerning this when I emailed and phoned.

Terrible and unresponsive customer service. Ordered a Norcold fridge part on 06/29/24. Have been waiting two months to receive shipment information. I have sent two emails and a phone call requesting shipping status and have not received a reply.

I still haven't received the fridge shelf clips. It's been many weeks.