nopigneva.comReviews of nopigneva.com

I know the company is closing, so this is a moot point, but I have to document it somewhere. I was sad to see they were closing but excited to order some of their food at a discounted rate. When I placed my order, the free shipping was not selected for some reason, so I asked them to cancel that order so I could place it again with the shipping taken off. In hindsight, I should've asked them to take the shipping off themselves, but here we are. They never refunded me the $120+ for the cancelled order. Additionally, one of the items I ordered was out of stock, and they noted it on the packing invoice but never refunded the money. I have emailed them multiple times, posted on their public facebook page, and messaged the facebook business account. Not a nice way to go out.

Horrible customer service. I received my order and two packages of chicken wings were missing, they wrote on the package slip refunded for the missing items. Never received the refund. Have reached out to them numerous times and they will not respond to my messages or phone call. Do yourself a favor and stay away from this company.

This company does not use safe shipping practices for food. I ordered food on July 28, 2025 and received on July 30, 2025 at 11 a.m. This was within the 48 hour/2nd day air shipping chosen by the company. The food was shipped in a cardboard box with a foil pack and three small ice packs. Ice was 100% melted, food 100% thawed and warm. I had to throw it away. It was well above the recommended 40degree benchmark for safe consumption. The way it was packed, the food had no chance of safe delivery. Company has been unresponsive to all calls and emails.

A legit company would return your phone call or respond to your email. I ordered two food items and payed for 2nd day shipping. The box of food was delivered 6 days later and the food was literally cooking since the internal contents of the box was close to 90 degrees. It was disgusting and their two cold pack were hot packs. DO NOT TRUST this company. What a SCAM!!!!

Bad company Food unhealthy and misleading

I ordered over $100 worth of food and it arrived today with multiple ice packs and insulated box but was still room temperature. My chocolates I ordered were all melted and visually sad, my pizza box and hot dog boxes were torn and open, the food felt room temp so I don't feel safe eating it now. 1st and last time ordering from this company, such a great concept but horrible 1st impression!!!!! Disappointed, I wish I would have read reviews first.

I ordered over $100 in cheeses for an event, 2nd day air. They arrived with 3 melted ice packs (and no dry ice). The cheeses were all mushy and leaking lots of oil out in package. I have emailed twice and contacted a third time through website form with no response. I just left a voicemail on their unprofessional phone line (no outgoing message). Next will be a charge back through my cc company I guess. Order 20837.