Nom NomReviews of nomnomnow.com

Response from Nom NomOct 1, 2018

It's so wonderful to know your pup loves his fresh, healthy NomNom :)

Response from Nom NomOct 9, 2018

Thank you so much for the glowing recommendation! We try our very best to ensure we're always here for our Nommers so it truly means the world to know you've felt supported :)

Response from Nom NomOct 1, 2018

Wow! Thank you so much for the amazing compliments! It truly means the world :)

Response from Nom NomOct 9, 2018

She sounds like she's truly experiencing the health benefits a fresh food diet has to offer! We're so happy to know just how much you and your pup are enjoying are top-quality human-grade meals :)

Response from Nom NomOct 9, 2018

That's wonderful! It's truly great to know just how much your sweet pup is doing and that he is experiencing the health benefits a fresh food diet has to offer! We're glad to know that NomNomNow is his absolute favorite :)

Response from Nom NomOct 1, 2018

We're so glad to have you as part of the NomNomNow family! It's great to know how happy you are with our fresh food meals and that you've felt supported by our care team :)

Response from Nom NomSep 4, 2018

Hi Lyza, we truly only want the very best for our four-legged loved ones so, while we had no other reports, we always take such feedback seriously and can confirm your note was passed along directly to our kitchen team to investigate as soon as you contacted us. We apologize if the representative you reached seemed indifferent—please know she was trying to understand the situation to help deduce what could have happened by asking some questions and providing some possible options. We also apologize for any delay in getting back to you and, although your account manager was sick, another one of our managers should have gotten in touch. We completely understand your decision to freeze your account and want to thank you for the opportunity you gave us to provide your pup with a healthy fresh food diet. We wish you all the best and truly thank you for the feedback so we can ensure our pet parents always feel supported.

Response from Nom NomSep 27, 2018

We certainly try to ensure our customers feel supported so thank you so much for your kind compliments! It's great to know just how much your sweet pup loves our fresh food meals and even better to know her health is improving. And, yes, we have recently begun rolling out new packaging based on feedback just like yours so thank you for taking the time to help us improve and provide only the best for our Nommers!